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Mtn. View Ford

Chattanooga, TN

4.8
2,153 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,153 reviews

December 11, 2023

Michael Cates was a great salesman! Sales manager was honest/fair, along with the finance manager. More

by mperot15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Emery
Dec 14, 2023 -

Mtn. View Ford responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

December 10, 2023

Was great experience from start to finish. They did good job on getting exactly what I wanted More

by Nugget1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Mtn. View Ford responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you! Safe travels!

December 09, 2023

Great salesmanship. Always friendly and considerate. Finance manager is exceptional and helped us get whatever rebates we were eligible for. More

by lagruetter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tessa Coffey, Rob Carrillo, Shaun Emery
Dec 11, 2023 -

Mtn. View Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 06, 2023

Chris did a great job helping me my perfect Bronco. He was very helpful with identifying the factors that mattered to me to find the perfect Bronco! More

by Parker Plant
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Emery
Dec 08, 2023 -

Mtn. View Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 06, 2023

I was very please with the services and found the sale staff very helpful while buying this truck More

by Greenj539
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Madron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylie Weems, Shaun Emery
Dec 08, 2023 -

Mtn. View Ford responded

Hi, we appreciate your feedback of our Staff's service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 06, 2023

The service was great! I had all my questions answered before I picked up my vehicle. And it’s great that there’s been follow contact to see how I was liking my new truc More

by Hebrsa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Mtn. View Ford responded

Hi Hebrsa, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if you have any additional questions about services you received and thank you again for choosing Mtn. View Ford!

December 06, 2023

A good and friendly service, my sales person was very efficient and professional he answered all my questions. I highly recommend you guys. More

by Jose& Kate Vergara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stiven Saveski, Shaun Emery
Dec 08, 2023 -

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for the recommendation, and have an amazing day!

December 05, 2023

I have been a Mtn View customer for many years. Both my Lincolns have been great. I recommend this dealership More

by ksdchatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawton Willingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Mtn. View Ford responded

Hi, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

November 28, 2023

Great experience from Chad Akins, to Johnny to Jason rose. I will be back again. More

by Tanner Dodd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Akins
Dec 01, 2023 -

Mtn. View Ford responded

Hello Tanner, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

November 28, 2023

More than happy with my 2024 Ford Maverick Hybrid. You just can't beat the mileage it gets. Everyone was easy to work with. More

by BPerrin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Emery
Nov 30, 2023 -

Mtn. View Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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