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Mtn. View Ford
Chattanooga, TN
2,448 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,448 reviews
June 18, 2025
Everyone was easy to work with. Dominik was very professional. Valet driver, Ashton, was also a good representative of Mt. View Ford. Dominik was very professional. Valet driver, Ashton, was also a good representative of Mt. View Ford. More
by CHIPLINER
Verified CustomerEmployees Worked With
Dominik, Angie, Ashton
June 18, 2025
I David Tibbs,was not pleased with the customer service on how my visit to have my 2017 F- 150 was handled. Mtn View Ford of Chattanooga had my truck for 5 days. On the 5th day Monday 16th I received a cal on how my visit to have my 2017 F- 150 was handled. Mtn View Ford of Chattanooga had my truck for 5 days. On the 5th day Monday 16th I received a call from Dominick saying the warranty doesn't cover the repairs,and the quote of payment was not what he said,it was over $200 and the only thing was done was put on a machine to see what was wrong. I'm very unsatisfied on the work and the customer service. More
by DAVIDKID47
Employees Worked With
Dominik
June 18, 2025
I have been trying to really like the Lincoln service here… since it’s the only show in town… how can yall miss the washer fluid on an expensive oil change? It even has a warning light on the dash and th here… since it’s the only show in town… how can yall miss the washer fluid on an expensive oil change? It even has a warning light on the dash and the vehicle was turned on and moved… It seems like a no brainer- even the minute change in places take care of it. More
by Cory
Employees Worked With
Worked with Joe via text but never saw him in person
June 18, 2025
Each individual was very helpful in the selection of a vehicle. They all made sure everything was taken care of and explained thoroughly. vehicle. They all made sure everything was taken care of and explained thoroughly. More
by wjeffreydl10
June 18, 2025
We have purchased several(10) vehicles from MTNVIEWFORD and (JohnnyMcKibben). MTNVIEW & JohhnyMcKibben has always been Top of the Star Chart 5 Gold STARS. We don’t go anywhere else, and if we hear that s and (JohnnyMcKibben). MTNVIEW & JohhnyMcKibben has always been Top of the Star Chart 5 Gold STARS. We don’t go anywhere else, and if we hear that someone is in the market, we send them to MTN VIEW and Johnny. Thanks again Guys More
by Nortonkay
June 18, 2025
Very professional. Gave me a courtesy shuttle ride home. Called me when my car was ready and sent the shuttle to pick me up on time Gave me a courtesy shuttle ride home. Called me when my car was ready and sent the shuttle to pick me up on time More
by CHAPPYAMOCO
Employees Worked With
Joe
June 18, 2025
I very much appreciate that they will pick up and deliver my vehicle for service. Everyone was very friendly and helpful. my vehicle for service. Everyone was very friendly and helpful. More
by KAY6123
Employees Worked With
