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Mtn. View Ford
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Shopping at MTN View Ford for our first new (preowned) car has been a great experience. Our sales representative Rodney Grimes did a terrific job explaining to us what needed to be done and how. Everythin car has been a great experience. Our sales representative Rodney Grimes did a terrific job explaining to us what needed to be done and how. Everything was done as quickly as possible and we left the dealership that same day in our new vehicle feeling very satisfied. Would we recommend this dealership? Absolutely! More
After speaking with Mr. Irwin the service issue with my used vehicle was handled immediately and to my total satisfaction. The part was replaced at no cost to me at all. I would recommend that anyone look used vehicle was handled immediately and to my total satisfaction. The part was replaced at no cost to me at all. I would recommend that anyone looking for a good quality new or used car go see Don Irwin at Mt. View Ford. More
They were very helpful with helping me obtain my car. It was pouring rain and Rodney did everything so that I could stay dry. The car that I purchased was right for my circumstances and for its great gas m was pouring rain and Rodney did everything so that I could stay dry. The car that I purchased was right for my circumstances and for its great gas milage. I would definately advise anyone to go to Mountain View. More
Shaun addressed ans assesed my needs and requirements very quickly. He understood and respected my limitations and worked within those requirements. As a result our dire transportation situation was reso very quickly. He understood and respected my limitations and worked within those requirements. As a result our dire transportation situation was resolved rapidly and efficiently. He did his job superbly. More
Sales men were friendly during intial sale process, however felt it was un-professional to be emailing and txting when out on test drive and when taking credit application information. After sale was however felt it was un-professional to be emailing and txting when out on test drive and when taking credit application information. After sale was finanlized never saw sales men again. Vehicle was cleaned on the outside, but the inside was left dirty, had to take it and pay myself for the inside to get cleaned because I could not get the sales men back on the phone to see about bringing it back in to get cleaned. More
Rodney Grimes is a great salesman. I used him two years ago when I bought my 2006 Ford Fusion SEL. I remembered him and contacted him to help me buy a 2009 Ford Mustand GT and my husband's 2008 Ford F-150 ago when I bought my 2006 Ford Fusion SEL. I remembered him and contacted him to help me buy a 2009 Ford Mustand GT and my husband's 2008 Ford F-150 FX2 sport truck. Rodney is great at returning phone calls and making sure the customer gets what they want. I love Mountain View Ford because they are willing to stay late if they want someone to purchase a vehicle. I have been to other Ford dealers and they were closing the doors and leaving before closing time and would not stay to discuss a deal etc. More
These guys did a great job from start to finish,not standing over you,yet very helpful.They have a great selection of automobiles too choose from.If you don't find something you like here,your not look standing over you,yet very helpful.They have a great selection of automobiles too choose from.If you don't find something you like here,your not looking.But if you don't find what you want to buy,these guys are more than willing to hunt it down for you.I would recommend these guys to any and everyone.Ill be back.Thanks guys. More
Rodney Grimes was very courteous and professional. He did a great job. We love our truck. We will recommend him to others and look forward to trading with him next time. He was able to find a keyless en a great job. We love our truck. We will recommend him to others and look forward to trading with him next time. He was able to find a keyless entry remote for the truck. I didn't give "5" on the ratings because the body shop didn't as you say... "exceed my expectations." There were a few scratches on the tailgate that could have been buffed out with very little effort. Robert More
Knowledgeable of product; good with interpersonal relationships; mannerable; assertive; willing to go the extra mile to make the sale. Shaun called several times to make sure I was satisfied with the relationships; mannerable; assertive; willing to go the extra mile to make the sale. Shaun called several times to make sure I was satisfied with the purchase. After an error was made on the down payment, Shaun made sure it was corrected in a reasonable amount of time. Then, he called the next few days to make sure I was satisfied with the handling of the situation. I would highly recommend him to friends because he is so knowledgeable of his product, willing to please and a very pleasant young man with whom to deal. More
We have bought our last 4 vechicles from MTN VIEW FORD LINCOLN MERCURY. Kenny was so helpful and took the time to find out just what our needs were and found us just what we wanted. We are so pleased wi LINCOLN MERCURY. Kenny was so helpful and took the time to find out just what our needs were and found us just what we wanted. We are so pleased with our purchase and the service we recieve after the sale. More