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Mtn. View Ford
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Rodney Grimes was very professional and knowledgable. He answered our questions and gave us the information we needed to make our decision to purchase the Fusion. We were comparing cars and had not planned answered our questions and gave us the information we needed to make our decision to purchase the Fusion. We were comparing cars and had not planned to buy when we stopped at Mt.View Ford. But after our test drive and talking with Rodney, we were really impressed with the 2010 Fusion. This is the first Ford that I have bought in 30 years. More
Shaun went the extra mile to ensure the truck was ready Shaun went the extra mile to ensure the truck was ready when I arrived. He managed the titling and registration in Alabama very quickly and smoothly Shaun went the extra mile to ensure the truck was ready when I arrived. He managed the titling and registration in Alabama very quickly and smoothly. I am very happy with the vehicle and the overall service from the dealership. I would recomened them to anyone and will likely do business again mayself. I have purchased two cars at Mountain View and have been pleased each time. Thanks Mountain View, John B. More
Everything I do "runs" through the internet. This was the BEST internet experience I have encountered in a long time. You guys are good. Keep up the great work. You will sell more automobiles. I do appreciat BEST internet experience I have encountered in a long time. You guys are good. Keep up the great work. You will sell more automobiles. I do appreciate the E-Mail tags that Rodney and I went through. I know I sent MANY.....He was on top of every one of them. You got a good guy there, good personality. My trade was't an easy one, he made it work."KUDOS" Phillip Mathis More
Shaun responded quickly to all E-mails and phone calls. I wanted a CD player installed in the truck I was going to buy. Shaun went out of his way to find a player. He even had a part overnighted to get it in wanted a CD player installed in the truck I was going to buy. Shaun went out of his way to find a player. He even had a part overnighted to get it installed the next day for us. We live 150 miles from Mountian View Ford, but the high quality service was well worth the drive. More
Shaun (our first contact) went out of his way to make sure we had all relevant information as well as patiently explained our options and available ways of getting a new truck. Through 6 or 7 e-mails, an sure we had all relevant information as well as patiently explained our options and available ways of getting a new truck. Through 6 or 7 e-mails, and 3 phone calls, he let us know exactly his inventory, and was willing to work with us on pricing as well as some adds we wanted to make to our truck. It is unusual in this day and age to find such customer service..most dealers mouth the words, but Mtn View Ford, and Shaun deliver the goods! We had visited 9 other dealers, and I personally talked to 11 others, and Shaun made this OUR choice of places to come get a new truck. More
RJS in Cashier, NC here again. I wanted to add that when you phone the Internet Sales Team at MV Ford, you get Don Erwin's enthusiastic voice, promising you that your sales and accessories needs will be sat you phone the Internet Sales Team at MV Ford, you get Don Erwin's enthusiastic voice, promising you that your sales and accessories needs will be satisfied. I have discovered that this is true. No one in all of Ford can tell you right now how to get integral roof racks on a new 2009 F-150. Try it. I contacted some people at Ford central and they didn't know, or at least, couldn't tell me what would work. However, Shaun Kesler at Mountain View Ford in Chattanooga did the research and is providing me exactly what I requested: integral roof racks on my new F-150. MVFord has a local company they work with to help you accessorize your new Ford to give you all the custom functionality and luxury you need and want. As I said before, these guys are the real deal. And speaking of deals, you will not find a better deal on your new Ford anywhere. Just call Shaun Kesler and you will find out. Shaun also helped me find an amazing rear hard shell cover that retracts and locks into whatever position you desire, keeping what you have in the bed protected, or partially or totally exposed, as you wish. Shaun is having MVFord's associated customizing accessory company install it for me for an excellent price. Call these guys for an excellent deal that gives you everything you want. Although it probably sounds like I am a staff member, I assure you I am not. I am an architect, from an entire state away, drawn to MVFord's great deals and great customer attention. More
I searched online for the truck I wanted and found it in stock at Mt. View. The salesmen were extremely quick to take care of me. Mt.View made the purchase extremely pleasant. I am a first time customer stock at Mt. View. The salesmen were extremely quick to take care of me. Mt.View made the purchase extremely pleasant. I am a first time customer that will definitely be back. Jason Dalton, Ga More
I sent inquiries to the dealership 3 times to try and get a price on a new Ford Escape Hybrid. I tried Ford's website, MVford.com and even saw you had cars on EBAY and sent a message that way. After posting a price on a new Ford Escape Hybrid. I tried Ford's website, MVford.com and even saw you had cars on EBAY and sent a message that way. After posting on this website they got in touch with me right away and have been very helpful. I am going to look at a car tomorrow. More
Bo Walls is excellent! I was checking out the Flex online and entered my zip code and email address. I immediately received a message from Bo which initiated the most unique sales experience of my li online and entered my zip code and email address. I immediately received a message from Bo which initiated the most unique sales experience of my life! He was courteous and professional. Since my previous car purchasing experiences left much to be desired, I lacked faith in the whole sales process. I had about a thousand questions for Bo and asked them as often as I saw fit. His patience and willingness to answer all of my questions was outstanding! He assured me the best available deal and the best fit for me. Bo Walls delivered 100%. The only way this experience could be any better is if he handles all of my future business deals! More
Mountain View Ford is outstanding. Shaun Kesler, Internet Sales Manager, gave us the best price on our new 2009 F150 and a better trade-in value. While that may sound impressive enough, you should Internet Sales Manager, gave us the best price on our new 2009 F150 and a better trade-in value. While that may sound impressive enough, you should know that we live in Cashiers, NC. MV Ford is in Chattanooga, TN. We drove about 160 miles to deal with them because their numbers and friendliness and willingness to work with us was so much better than any other dealer in WNC. We experienced pleasant, efficient transactions, with none of the typical "let me ask the manager" hocus pocus that many dealerships work on you. Instead, they work on themselves for you and make sure that they are the low price leader and that they know more about the vehicles they sell so that they can explain the features to you and take care of you in a timely manner. Shaun Kesler also helped arrange for us several nice after-market add-ons that are cutting-edge. I was constantly impressed with Shaun's willingness to answer my questions, no matter how many or about what, and to help satisfy me that I have the very best deal for the best features I want. These guys are the real deal. No high-pressure anything. Just nice people who want you to be happy with the right vehicle for you, to keep you coming back, year after year, and referring other customers. Also, I would like to mention that Ford is the only American major vehicle manufacturer that did Not accept any of the US Government's bail out money. While I actually like GM and respect Chrysler, it seems that Ford has done a better job of financial planning and business forecasting than the others. I really don't like the idea of part of my taxes going to give a free assist to the companies whom I pay so handsomely for a new vehicle these days. If you want to help the American economy, I believe you should buy Ford, especially if they have a better vehicle, as I have determined, along with higher incentives, resulting in more affordable deals. Don Erwin and Shaun Kesler at Mountain View Ford prove this. RJS Cashiers, NC More