Mtn. View Ford
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had a great experience shoping at Mountain View. The salesman was very friendly and answered all of my questions. He had very detealied infromation about the features of my new Escape. He also was able salesman was very friendly and answered all of my questions. He had very detealied infromation about the features of my new Escape. He also was able to give me a very good price for my new Escape. I would recommend Mt. View to any one looking for a car. More
Shawn was terrific! He did what he said he would do and didn't BS me. I really liked his direct to the point way of dealing with the customer. I can not be happier with the Mustang or the entire experience didn't BS me. I really liked his direct to the point way of dealing with the customer. I can not be happier with the Mustang or the entire experience. I will buy the all future vehicles this way and hopefully with Shawn. I had bought two trucks from the dealership some 8 years ago and moved away to Nashville. Now, I realize that with the internet I really haven't moved. Great job and service, Thank you very much. Dan Moreschi Kingston Springs, Tennessee More
Rodney Grimes was very professional and knowledgable. He answered our questions and gave us the information we needed to make our decision to purchase the Fusion. We were comparing cars and had not planned answered our questions and gave us the information we needed to make our decision to purchase the Fusion. We were comparing cars and had not planned to buy when we stopped at Mt.View Ford. But after our test drive and talking with Rodney, we were really impressed with the 2010 Fusion. This is the first Ford that I have bought in 30 years. More
Shaun went the extra mile to ensure the truck was ready Shaun went the extra mile to ensure the truck was ready when I arrived. He managed the titling and registration in Alabama very quickly and smoothly Shaun went the extra mile to ensure the truck was ready when I arrived. He managed the titling and registration in Alabama very quickly and smoothly. I am very happy with the vehicle and the overall service from the dealership. I would recomened them to anyone and will likely do business again mayself. I have purchased two cars at Mountain View and have been pleased each time. Thanks Mountain View, John B. More
Everything I do "runs" through the internet. This was the BEST internet experience I have encountered in a long time. You guys are good. Keep up the great work. You will sell more automobiles. I do appreciat BEST internet experience I have encountered in a long time. You guys are good. Keep up the great work. You will sell more automobiles. I do appreciate the E-Mail tags that Rodney and I went through. I know I sent MANY.....He was on top of every one of them. You got a good guy there, good personality. My trade was't an easy one, he made it work."KUDOS" Phillip Mathis More
Shaun responded quickly to all E-mails and phone calls. I wanted a CD player installed in the truck I was going to buy. Shaun went out of his way to find a player. He even had a part overnighted to get it in wanted a CD player installed in the truck I was going to buy. Shaun went out of his way to find a player. He even had a part overnighted to get it installed the next day for us. We live 150 miles from Mountian View Ford, but the high quality service was well worth the drive. More
Shaun (our first contact) went out of his way to make sure we had all relevant information as well as patiently explained our options and available ways of getting a new truck. Through 6 or 7 e-mails, an sure we had all relevant information as well as patiently explained our options and available ways of getting a new truck. Through 6 or 7 e-mails, and 3 phone calls, he let us know exactly his inventory, and was willing to work with us on pricing as well as some adds we wanted to make to our truck. It is unusual in this day and age to find such customer service..most dealers mouth the words, but Mtn View Ford, and Shaun deliver the goods! We had visited 9 other dealers, and I personally talked to 11 others, and Shaun made this OUR choice of places to come get a new truck. More
RJS in Cashier, NC here again. I wanted to add that when you phone the Internet Sales Team at MV Ford, you get Don Erwin's enthusiastic voice, promising you that your sales and accessories needs will be sat you phone the Internet Sales Team at MV Ford, you get Don Erwin's enthusiastic voice, promising you that your sales and accessories needs will be satisfied. I have discovered that this is true. No one in all of Ford can tell you right now how to get integral roof racks on a new 2009 F-150. Try it. I contacted some people at Ford central and they didn't know, or at least, couldn't tell me what would work. However, Shaun Kesler at Mountain View Ford in Chattanooga did the research and is providing me exactly what I requested: integral roof racks on my new F-150. MVFord has a local company they work with to help you accessorize your new Ford to give you all the custom functionality and luxury you need and want. As I said before, these guys are the real deal. And speaking of deals, you will not find a better deal on your new Ford anywhere. Just call Shaun Kesler and you will find out. Shaun also helped me find an amazing rear hard shell cover that retracts and locks into whatever position you desire, keeping what you have in the bed protected, or partially or totally exposed, as you wish. Shaun is having MVFord's associated customizing accessory company install it for me for an excellent price. Call these guys for an excellent deal that gives you everything you want. Although it probably sounds like I am a staff member, I assure you I am not. I am an architect, from an entire state away, drawn to MVFord's great deals and great customer attention. More
I searched online for the truck I wanted and found it in stock at Mt. View. The salesmen were extremely quick to take care of me. Mt.View made the purchase extremely pleasant. I am a first time customer stock at Mt. View. The salesmen were extremely quick to take care of me. Mt.View made the purchase extremely pleasant. I am a first time customer that will definitely be back. Jason Dalton, Ga More
I sent inquiries to the dealership 3 times to try and get a price on a new Ford Escape Hybrid. I tried Ford's website, MVford.com and even saw you had cars on EBAY and sent a message that way. After posting a price on a new Ford Escape Hybrid. I tried Ford's website, MVford.com and even saw you had cars on EBAY and sent a message that way. After posting on this website they got in touch with me right away and have been very helpful. I am going to look at a car tomorrow. More