Mtn. View Ford

The guys at MNT View were awesome. I must of gone to eight other dealerships drove a dozen cars and not one sales person could tell me one thing I wanted to know about the car I was driving. It seemed l eight other dealerships drove a dozen cars and not one sales person could tell me one thing I wanted to know about the car I was driving. It seemed like they would change the subject or have to look it up or go ask somebody. The overall knowlege of the vechiles the ford guys were selling was awesome. Its the first place where I felt the people wanted to be there, wanted to sale a car. Futher more wanted to sale me the "right" car that fit me instead of sticking me in some car and telling me I have to drive this one because its a dream. After walking around the lot, and finding the one that I liked. The "shock and awe" began. Rodeny and his partner started telling me and showing me everything about the car. From the engine, to air bags, the radio all the way back to the back bumper. By the time we got ready to take it for a test drive, they had already sold me the car in my mind. Driving it.... just sealed the deal. I didn't have to ask a single question about the car, because they already told me everything a guy/new father wants to know about a car, except where do I sign. When I got done with all the paper work, they had car parked outside ready to go. They even had all my radio station from my trade-in FM and Sirus radio channels pre-set in my new car for me. Sounds like a sweet deal so far? It didn't stop there. I've own my car for almost 2 weeks now and I've gotten at least 3 phones call making sure I still love my new car as much as I did the day I drove it off the lot. So they asked me if I could take the time take a little survey. They asked me to rate my car buying expriences on scale one to five. One being the worst, 5 being "great". To give them a five just wouldn't be fair. To rate anything a five in my book doesn't do anything for me in my book! ...Just finally thought of question about ford they can't answer down at MNT View! How would I give you guys a 10? If you are looking for a new a car, and you haven't looked at Ford lately, check out downtown Chatt's MNT View Ford. Ask for Rodney or his parnter and see the differences! Tell them John sent you. More

From the time that my husband and I drove into the parking lot at Mtn. View, we were impressed with this dealership! There we were not treated like a number; like you may find in other dealerships. Th parking lot at Mtn. View, we were impressed with this dealership! There we were not treated like a number; like you may find in other dealerships. The staff were friendly, knowledgeable and professional. My husband and I are extremely satisfied with this dealership, salesman and new car! Thank you Rodney for making this a great experience! We will definitely recommend others to you and Mtn. View Ford! More

When I agreed on the price $8800 plus my 2004 Toyota Camry, I told Don that I wanted to pay cash and to pay the taxes separately. I was informed that I would have to run the agreement through the Finan Camry, I told Don that I wanted to pay cash and to pay the taxes separately. I was informed that I would have to run the agreement through the Finance division. There Jason paid no attention to my request and started typing in numbers that I could not see. Then we were told that unless Ford financed, the "rebates" could not be "validated". Jason explained special packages and insurance, (as time was drawing short--we had another commitment) then shoved papers at us to sign so fast that we did not have time to read them or discuss them. When I showed Pat what we had committed ourselves to ($16000) financing at 9.9% we called Shaun and asked that he immediately contact Jason and have him hold that contract so we could re-negotiate it, eliminating several items and willing to pay the taxes and a couple of the "extras" without financing them at 9.9%. The next day when we took the title to the CAMRY back to Shaun he kept assuring us that there would be no "problem" in redrawing the contract, but Jason was not there that day. Acting on faith in Shaun's reassurances we signed over the title to him and he reassured us once more the other would be taken care of the next day, Friday, if we would come back. He also told us that he would fill the gas tank for the extra trip in to the dealership. We called him when we left home, he agreed to meet us at the Finance office, but he did not show up there and we were informed that Jason had already sent the papers in to Ford for financing. We are pleased with the car and want to keep it. We are not pleased with the events surrounding the financial contract. We informed the dealer of our displeasure and still want to renegotiate the contract for financing, if we really have to do so. My wife was pleased with and wanted the car so badly, even when I suggested that under those arrangements it would cost us more than $21000 plus our Camry. I reluctantly signed but am totally displeased with the process after we left the sales office. Edward E. Cahill and Patricia A Cahill More