Mtn. View Ford
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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David was my contact from my first interest in purchasing a new car from Mountain View via email. He provided me with much information covering the car that I desired to purchase. Upon arrival at the deale a new car from Mountain View via email. He provided me with much information covering the car that I desired to purchase. Upon arrival at the dealership, he greeted me with much enthusiasm and sincerity. He worked very hard and long to find a car in his inventory that matched what I desired to purchased and which was within my price range. I really appreceiate all his efforts that he made and I am extremely satisfied with the results of his efforts because the car has met all my expectations. I would most hardly recommend Mountain View as the perfect place to purchase a vehicle and especially David Brunner. So Thanks again for all the help More
There were no excuses or last minute "sorry I forgot that" changes. What was promised was delivered! Experiance over 40 years of buying cars has been fraught with attempted last minute add-ons, this was that" changes. What was promised was delivered! Experiance over 40 years of buying cars has been fraught with attempted last minute add-ons, this was a refreshing change. Also, the overall service capabilities of the dealership was impressive. Many dealerships now practice a "sell and forget" program, since they have nothing of substance to back them up in the service dept. More
I was treated like i was important and no question was too trivial. I was shown more about the Ford truck on the inside such as frame, advanced safety features, and many excellent points on the strong sus too trivial. I was shown more about the Ford truck on the inside such as frame, advanced safety features, and many excellent points on the strong suspension and handlimg features than I could find anywhere else. The knowledge the sales people had of the trucks I was looking at was amazing. There was no question they couldn't answer and i liked that very much. The sales people were very professional and made sure I knew as much information as possible to help with my selection. I did not feel pressured to make a purchase when I first left the lot to think about what I learned about Ford products. This helped me make a very clear decission of what i wanted and what I would be happy with. The whole experience from beginning to end was a pleasant one. When I drove my truck off the lot I was confident as long as I owned the vehicle I would always be taken care of by the Mountain View Ford Team. More
I recently ordered a Ford Escape Hybrid from Mountain View Ford in Chattanooga. I knew what I wanted and was able to get a fair price quickly and without the usual dealership hassle. I attempted to buy View Ford in Chattanooga. I knew what I wanted and was able to get a fair price quickly and without the usual dealership hassle. I attempted to buy the vehicle through the online process at several Ford and Mercury dealerships in the Davidson and Williamson county area before contacting Mountain View Ford. However, at those dealerships, I was not able to get a reasonable price without engaging in the traditional negotiation process. The reason I have purchased my last three new vehicles online is to avoid that hassle. David was very thorough in making sure the vehicle I am ordering will have the exact specifications I want when it arrives. I live in Middle Tennessee and have never been to the Mountain View Ford dealership but look forward to going there when it arrives. If you enjoy a hassle free auto buying experience, I recommend you give David Brunner at Mountain View Ford a shot at your business. I will try to remember to post an update when my vehicle arrives. I am confident the remainder of the process will go well. More
I am very happy with my experience at Mountain View Ford and with my salesperson, David Brunner. David was very helpful, and most importantly to me, I never felt like I was getting a high pressure sales jo and with my salesperson, David Brunner. David was very helpful, and most importantly to me, I never felt like I was getting a high pressure sales job. He was patient with my questions, and I felt like the process from start to finish was honest and transparent. David went above and beyond the call of duty in helping me solve a paperwork problem near the end of the transaction which required quite a bit more time than either of us anticipated. Though he probably missed out on a few new customers because of all the time this problem required to solve, he remained positive and helpful. I'd definitely return to this dealership in the future. More
The guys at MNT View were awesome. I must of gone to eight other dealerships drove a dozen cars and not one sales person could tell me one thing I wanted to know about the car I was driving. It seemed l eight other dealerships drove a dozen cars and not one sales person could tell me one thing I wanted to know about the car I was driving. It seemed like they would change the subject or have to look it up or go ask somebody. The overall knowlege of the vechiles the ford guys were selling was awesome. Its the first place where I felt the people wanted to be there, wanted to sale a car. Futher more wanted to sale me the "right" car that fit me instead of sticking me in some car and telling me I have to drive this one because its a dream. After walking around the lot, and finding the one that I liked. The "shock and awe" began. Rodeny and his partner started telling me and showing me everything about the car. From the engine, to air bags, the radio all the way back to the back bumper. By the time we got ready to take it for a test drive, they had already sold me the car in my mind. Driving it.... just sealed the deal. I didn't have to ask a single question about the car, because they already told me everything a guy/new father wants to know about a car, except where do I sign. When I got done with all the paper work, they had car parked outside ready to go. They even had all my radio station from my trade-in FM and Sirus radio channels pre-set in my new car for me. Sounds like a sweet deal so far? It didn't stop there. I've own my car for almost 2 weeks now and I've gotten at least 3 phones call making sure I still love my new car as much as I did the day I drove it off the lot. So they asked me if I could take the time take a little survey. They asked me to rate my car buying expriences on scale one to five. One being the worst, 5 being "great". To give them a five just wouldn't be fair. To rate anything a five in my book doesn't do anything for me in my book! ...Just finally thought of question about ford they can't answer down at MNT View! How would I give you guys a 10? If you are looking for a new a car, and you haven't looked at Ford lately, check out downtown Chatt's MNT View Ford. Ask for Rodney or his parnter and see the differences! Tell them John sent you. More
From the time that my husband and I drove into the parking lot at Mtn. View, we were impressed with this dealership! There we were not treated like a number; like you may find in other dealerships. Th parking lot at Mtn. View, we were impressed with this dealership! There we were not treated like a number; like you may find in other dealerships. The staff were friendly, knowledgeable and professional. My husband and I are extremely satisfied with this dealership, salesman and new car! Thank you Rodney for making this a great experience! We will definitely recommend others to you and Mtn. View Ford! More
When I agreed on the price $8800 plus my 2004 Toyota Camry, I told Don that I wanted to pay cash and to pay the taxes separately. I was informed that I would have to run the agreement through the Finan Camry, I told Don that I wanted to pay cash and to pay the taxes separately. I was informed that I would have to run the agreement through the Finance division. There Jason paid no attention to my request and started typing in numbers that I could not see. Then we were told that unless Ford financed, the "rebates" could not be "validated". Jason explained special packages and insurance, (as time was drawing short--we had another commitment) then shoved papers at us to sign so fast that we did not have time to read them or discuss them. When I showed Pat what we had committed ourselves to ($16000) financing at 9.9% we called Shaun and asked that he immediately contact Jason and have him hold that contract so we could re-negotiate it, eliminating several items and willing to pay the taxes and a couple of the "extras" without financing them at 9.9%. The next day when we took the title to the CAMRY back to Shaun he kept assuring us that there would be no "problem" in redrawing the contract, but Jason was not there that day. Acting on faith in Shaun's reassurances we signed over the title to him and he reassured us once more the other would be taken care of the next day, Friday, if we would come back. He also told us that he would fill the gas tank for the extra trip in to the dealership. We called him when we left home, he agreed to meet us at the Finance office, but he did not show up there and we were informed that Jason had already sent the papers in to Ford for financing. We are pleased with the car and want to keep it. We are not pleased with the events surrounding the financial contract. We informed the dealer of our displeasure and still want to renegotiate the contract for financing, if we really have to do so. My wife was pleased with and wanted the car so badly, even when I suggested that under those arrangements it would cost us more than $21000 plus our Camry. I reluctantly signed but am totally displeased with the process after we left the sales office. Edward E. Cahill and Patricia A Cahill More
I Want thank Rodney for all his help.I had talked to him on saturday.and explained my financial situation and he told he would do everything possible to help.I would just like to say thanks and will surely on saturday.and explained my financial situation and he told he would do everything possible to help.I would just like to say thanks and will surely tell everyone.When i get ready for another car or truck i will be back to mvford. More
It was a bit of a whirlwind, as I didn't think I'd be buying that day, but they did a great job getting me near the price range that I wanted. I know I didn't give them a whole lot to work with. I apprec buying that day, but they did a great job getting me near the price range that I wanted. I know I didn't give them a whole lot to work with. I appreciate them bending over backwards to help me get what I needed though. More