Mtn. View Ford
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have always been met at the door and promptly ask if I could be directed to someone specific, or if they themselves could help me. Never had to wait for long periods of time for quotes. Never felt pressu could be directed to someone specific, or if they themselves could help me. Never had to wait for long periods of time for quotes. Never felt pressured to buy, it was always my choice. All 3 of the main people I have dealt with were extremely friendly. I have purchased 3 vehicles from Mtn View Ford. James Stalling was the salesman, but I have had dealings with Shaun Kesler and Rodney Grimes as well. The overall experience was awesome. I always felt that I was always given a fair price. A+ for Mountain View Ford Lincoln Mercury. More
I had a really good experience with the dealership. I first was checking on things online and David (the sales representative) contacted me to to see if he could help me with any questions and offer any first was checking on things online and David (the sales representative) contacted me to to see if he could help me with any questions and offer any information that I would need. I also received a call from Shawn (the sales manager)before I even came down to see if David was answering all of my questions and helping in every way. I also found Jason Rose to be so extremely helpful. I will definitely recommend the salesman and the dealership to everyone. More
Contacted David on Wednesday October 6th and told him I needed a car in a specific price range when I arrived at the dealership he had started pricing several cars he thought were in the range I had sugges needed a car in a specific price range when I arrived at the dealership he had started pricing several cars he thought were in the range I had suggested. I had my granddaughters with me and he was very patient in knowing I had to devote part of my time to them. He showed me all the different cars and was very knowledgeable about the different features available. He also arranged for me to carry the car home so my husband (who gets off after your hours every night) could decide if this was the car he wanted. Was very good at getting all information together and not wasting my time. I had a bad experience with a rental car and he called the rental agency and arranged a replacement car and even came and stayed with me until it arrived. Went over and above whatever I might have expected in customer service. Helped out twice with SYNC system and never appeared like he minded helping out. You have a very good employee who actually listened to what I wanted and not what he wanted to sell!!! More
I have dealt with Mtn View several times over the years. I can honestly say that the sale goes smooth every single time. They are always upfront and make things easy. I will definitely be recommending all I can honestly say that the sale goes smooth every single time. They are always upfront and make things easy. I will definitely be recommending all of my friends and family to Mtn View Ford Lincoln Mercury to buy their next vehicle. I will make sure they ask for my salesperson Shaun Kesler. Thanks again for everything! More
I walked in there about 15 minutes to closing time to look at getting a deal on an F-150. Joey (can't remember his last name and lost his card) stayed almost an hour and half later than he had to workin look at getting a deal on an F-150. Joey (can't remember his last name and lost his card) stayed almost an hour and half later than he had to working with me. When it was all said and done we had the numbers close enough to make the deal. Came back the next day to finalize it, and worked with Shaun to complete the deal. I've bought from several different dealers in my life, and I have to say this was the best group of people I've worked with. No pressure to buy, and completely understood that if the numbers didn't work, no hard feelings. I am now a proud owner of a brand new F-150 with a great interest rate and term that met my budget. Will definitely do business with this dealer again, and highly recommend them to my friends and family. More
I have purchased several vehicles from MV Ford and I have been pleased with each visit. I like the ability to talk with the person making the deal and not have to dance around sitting in a room waiting for been pleased with each visit. I like the ability to talk with the person making the deal and not have to dance around sitting in a room waiting for a deal made outside. Continued good service! More
I had an awesome experience at Mtn. View Ford Lincoln Mercury. I traded my 2009 Fusion for a new 2010 Mercury Milan Premier. I'm very impressed with the more elegant exterior and a loaded interior, lot Mercury. I traded my 2009 Fusion for a new 2010 Mercury Milan Premier. I'm very impressed with the more elegant exterior and a loaded interior, lots of more added features to the interior and a more powerful engine. Thanks to Rodney Grimes and the Mtn. View team for an excellent experience. Financing was easy and an excellent rate to go with my new Milan. In addition I got an excellent trade in value for my 09 fusion and a spoiler installed on my 2010 Milan. I couldn't be more pleased and will shift my business to Mtn. View from Mize. Thanks again! More
It's always nice to work with MV Ford. The best part is, they'll be honest about the cars they are selling and the price they can sell it for. You never have to worry about getting a good deal because they they'll be honest about the cars they are selling and the price they can sell it for. You never have to worry about getting a good deal because they show you comparable cars and you can see what you are getting compared to other vehicles. This piece of mind is why I've bought multiple cars from MV Ford. More
Dave was great putting me in a F150 that fit my needs. The Mt View teem worked together to get me out the door with my new F150 in Nascar pit stop record time. I will be back to Mt. View Ford for my next The Mt View teem worked together to get me out the door with my new F150 in Nascar pit stop record time. I will be back to Mt. View Ford for my next new Ford product. Thanks Carlus Gann P.S. this is my second new Ford in 2010 More
Great guys at Mtn View Ford. Salesmen talk mixed with good Customer Service and a good attitude. There's my reason for purchasing in one sentence. My credit isn't amazaing and they worked with me and good Customer Service and a good attitude. There's my reason for purchasing in one sentence. My credit isn't amazaing and they worked with me and gave me more opportunities to get a great new Ford Focus. I love it and will recommend them to anyone who mentions buying a new car. More