Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mtn. View Ford
Chattanooga, TN
2,169 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,169 reviews
November 09, 2014
used ford explore sport I had been looking for a used truck for 4 months or more. Found that Mtn. View had just what I wanted at the price. I even had driven to Dalton Ga. to I had been looking for a used truck for 4 months or more. Found that Mtn. View had just what I wanted at the price. I even had driven to Dalton Ga. to look at a used Ford F150 truck. After long online looking at other dealer vehicles , Mtn. View had just the right vehicle at the best price for ME. Great help from Chris on the deal. I felt that Chris had my and the dealer best interest' in mind and he helped me with this truck purchase. Have bought many vehicles from this dealer. Mtn. View always gives the customer first attitude. More
by DERFBOT
Employees Worked With
Chris Yancey
November 07, 2014
My Second Experience – Outstanding! I recently purchased a truck from Mtn. View Ford & Lincoln. Mr. Dave Pickett was the salesman who handled my purchase. This was the second vehicle I I recently purchased a truck from Mtn. View Ford & Lincoln. Mr. Dave Pickett was the salesman who handled my purchase. This was the second vehicle I purchased from Mtn. View in the last few years and Mr. Pickett has handled both of my transactions. I appreciate Dave’s professionalism and his knowledge of the vehicles I was interested in. His willingness to provide me with all the information I asked for made buying a vehicle from Mtn. View an enjoyable experience. I would highly recommend Dave and any future purchases he will be the first one I contact. Ray Losey Chattanooga, TN More
by ray.losey.7
Employees Worked With
Dave Pickett
November 02, 2014
Liars and Rude and non-knowledgeable I went to look at a truck. It was advertised as a 2006 Dodge Ram Power Wagon on the internet for $15000. I was up front with the salesman (Doug Recto I went to look at a truck. It was advertised as a 2006 Dodge Ram Power Wagon on the internet for $15000. I was up front with the salesman (Doug Rector) that If I was to buy the truck it would be from Mtn View dodge. I was told it was a normal practice. I was told that it went to Ringgold by Mtn View Ford for a detail, wrong, it went there for engine work. I went to Ringgold to check it out to make sure it was actually a Power wagon. It was not a power wagon. The next day I get a voice mail from Doug telling me about this "2006 F250 dodge power wagon they have for sale and if I am still interested". Dodge does not make a F250 its a RAM 2500. After that and speaking with the salesman at Ringgold I went to test drive it anyways, so if I liked it I could tell my salesman from Ringgold that I wanted it. I am from Ringgold. Well after I drove it, I told Doug Rector that I did like it and I was going to let my salesman know in Ringgold. He got upset with me and said he would not do that and told me to wait one minute. Doug came back with his used car manager (Shaun Kesler), This guy was rude and ill manner. He told me that If I wanted to buy this truck I would have to buy it from him. He told that he would not sale it to Mtn view Dodge to sale to me. I expected a little better working environment since they were both owned by the same people. I did not say anything else to keep from making a scene in front of my daughter. I left and I called my salesman in Ringgold and told him about the incident, he was shocked to hear what I had to tell him. I told my Ringgold salesman that i was loyal to him and would not be buying from the ford dealer. The next day I got got a text msg from Ringgold saying that I was going to buying from Doug. I told him that i was not doing such and that I do not like someone ruining my name. I also told him that I would never buy from Mtn for again. I had bought a new F-150 w/5.4 in 2008 and after 2 years of owning it I started to have trouble out of the engine. I told Mtn ford about it and they said sorry your out of warranty. There were many fords with this engine problem and Ford was not doing anything about it. So still I am searching for a truck but I will never buy from Mtn View Ford and I am telling everyone that I know about my dealings with them. More
by Brett Cripps
Employees Worked With
Doug Rector & used car managerr
October 29, 2014
Great place to purchase a car We have purchased two new cars from Mt. View Ford and have been satisfied both times. Our sales rep. Dave Pickett was very helpful in making sure we We have purchased two new cars from Mt. View Ford and have been satisfied both times. Our sales rep. Dave Pickett was very helpful in making sure we were happy with our purchase. He went out of his way to help us. Chad Aikins in fiance department made sure we got the financing that we were comfortable with i would definitely recommend them to our family and friends. More
by tsscott
Employees Worked With
Dave Pickett and Chad Aikins
October 28, 2014
Just bought our second car at Mountain View Ford I would highly recommend Mountain View Ford if you are in the market for a new or used car. Our sales rep took the time to get to know us and to rea I would highly recommend Mountain View Ford if you are in the market for a new or used car. Our sales rep took the time to get to know us and to really find out what we needed and wanted - and then he was able to find just the right car to fit our family and our budget. Price negotiation and financing arrangements were explained clearly to us and I am convinced that we got an excellent deal. The sales rep and the finance department were courteous, professional, and knowledgeable. They treated us with respect and took the time to answer all of our questions. More
by ClaireK44
Employees Worked With
Kenny Epple
October 28, 2014
Great!! I highly recommend Mt View Ford. My sale rep Harold took his time and was very patient with me. He help me find just the right car to fit my family ne I highly recommend Mt View Ford. My sale rep Harold took his time and was very patient with me. He help me find just the right car to fit my family need and my budget. Thanks! More
by LQS121
Employees Worked With
Harold Lankford
October 26, 2014
Dealer Relief Had been to a competitor and was not a good experience, but at Mt. View things were a lot smoother when we asked questions They were answered with a Had been to a competitor and was not a good experience, but at Mt. View things were a lot smoother when we asked questions They were answered with a degree of trust. Good Deal! More
by bluestonemonty
Employees Worked With
Chris Yancey, EJ Bailey
October 23, 2014
Great Dealership I would recommend Mountain View Ford Lincoln, as my experience with them was pleasant, The Sales person, James Stalling, helped me with every detail, I would recommend Mountain View Ford Lincoln, as my experience with them was pleasant, The Sales person, James Stalling, helped me with every detail, newcar. More
by co5061
Employees Worked With
James Stalling
October 21, 2014
Great Wonderful sales person and a great dealership drove from Dalton Ga. and well worth the 30minute drive...would do it again and recommend to all friends Wonderful sales person and a great dealership drove from Dalton Ga. and well worth the 30minute drive...would do it again and recommend to all friends More
by beverly.eastburn
Employees Worked With
Delvin Van Nice
October 20, 2014
Unbelievable deal with great customer service. Zach Carter is the man when it comes to great customer service in buying a new car. He was friendly and knowledgeable about all the features in the c Zach Carter is the man when it comes to great customer service in buying a new car. He was friendly and knowledgeable about all the features in the car I purchased. I will definitely be recommending him to anyone I know looking for a car. Jason Rose was also a great in helping me finance my car and get me the greatest deal I could get. These guys are top notch. More
by DakotaM
Employees Worked With
Zach Carter, Jason Rose
