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Mtn. View Ford

Chattanooga, TN

4.8
2,153 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,153 reviews

December 15, 2014

Awesome Experience! I recently purchased a 2015 Ford Mustang from this dealership. My experience was exceptional from start to finish! I cannot say enough about the qual More

by seepaigerun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold, Shaun
Dec 19, 2014 -

Mtn. View Ford responded

Thank you for your great feedback! At Mountain View Ford, we strive to deliver exceptional customer service, and we’re thrilled to learn that we achieved that for you. We hope you are enjoying your new Mustang, and that you will let us know if we can do anything else for you in the future!

December 13, 2014

Loved it I felt comfortable as soon as I walked through the door. The service was great and the salesman was amazing. Thank you'll and I'm a be sure to recomme More

by Walter Dozier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
delvin
Dec 19, 2014 -

Mtn. View Ford responded

Hi, Walter! Thank you for telling us about your experience. At Mountain View Ford, we want every customer to feel total satisfaction with their experience at our dealership, and we’re thrilled to learn that our team gave you that great experience. Thanks again for sharing your feedback. We're sure you are enjoying your new car, and please let us know if we can be of further service in the future!

December 12, 2014

didn't feel like last was pulling teeth Great experience buying a 2014 mustang for my son from Dylvin Nice. Passed a lot of dealers to get to the right one. Thanks for a great exper More

by Eric mabry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dylvin nice
Dec 19, 2014 -

Mtn. View Ford responded

Thanks for letting us know about your experience with Delvin, Eric! At Mountain View Ford, top quality customer service is of the utmost importance to us, and we're thrilled to know that Delvin was able to help with that during your visit. Thank you for your kind words. We hope your son is enjoying his new Mustang! Please let us know if we can be of further service in the future!

December 09, 2014

Happy new car owner Worked with Dave Pickett on selecting the perfect car for me. He had top notch knowledge of the cars I was interested in testing. No pressure at al More

by Dreamerlou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pickett
Dec 11, 2014 -

Mtn. View Ford responded

Thanks for writing about your great experience, Lou! At Mountain View Ford, our goal is customer satisfaction before, during, and after the purchase, and we’re delighted to hear that you received that from Dave. Enjoy your new car, and let us know if we can do anything for you in the future!

December 05, 2014

Great car buying experience I was having some car trouble and wasn't really looking to trade in and get a new payment. The team here, Bob Rector mainly, worked with me, to find t More

by cmj7313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rector
Dec 10, 2014 -

Mtn. View Ford responded

Thanks for your great review! Putting you in the right car at the right price for your needs is our passion, and we're delighted to know that Bob and the rest of our team was able to work with you to achieve that. Customer satisfaction is very important to us, and we're glad to know that you are enjoying your new car. Thanks again for your feedback! Come back and see us again if we can do anything else for you in the future!

December 02, 2014

A Very Proud & Highly Satisfied Customer I, Dr. Bob Frey, Ph.D., must say, I thoroughly enjoyed every aspect of my on-line shopping experience recently with Mountain View FORD, e.g., from the More

by drbhf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Rodney Grimes and Mr. Benneth
Dec 04, 2014 -

Mtn. View Ford responded

Thank you for your kind words, Dr. Frey! We're glad to know that you enjoyed working with Rodney and the rest of our team during your recent visit! Customer satisfaction is our top priority, and we're delighted to hear that you were pleased with your experience. Thanks for your recommendation! We look forward to working with you again in the future!

December 01, 2014

Dave Pickett has renewed my opinion of car salesman. Awesome Having purchased my previous car in Texas and being felt like I was pressured into buying and was expecting the same here in Tennessee. Boy was I wron More

by george.parmelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pickett
Dec 04, 2014 -

Mtn. View Ford responded

Thank you for giving us the opportunity to exceed your expectations and demonstrate our commitment to customer service, George! We want all of our customers to feel comfortable and satisfied with their decision, and we're delighted to know that Dave was able to do that. We're glad that you're enjoying your new car! Call on us again if we can do anything else for you in the future!

December 01, 2014

great buy from great people I walked in knowing what I wanted and they where great... there was no pressure to buy and they worked hard to make things work in the best way for me More

by brandon.n.chandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delvin Van Nice
Dec 04, 2014 -

Mtn. View Ford responded

We're glad to hear that you enjoyed your visit, Brandon! Customer service is our top priority, and we're pleased that our team delivered a great experience for you. Thanks for sharing your comments! We look forward to working with you in the future!

November 30, 2014

2013 Ford Supercrew I found my 2013 Ford Supercrew on Autotrader and called Mtn View Ford to ask a few questions. The receptionist conected me with EJ Bailey who took my More

by grduggan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EJ Bailey
Dec 04, 2014 -

Mtn. View Ford responded

We're pleased to hear that you enjoyed working with EJ! We strive to make sure that every visit to our dealership is convenient and efficient, and we're glad to know that he made sure of that for you. Thanks for sharing your experience with us! Let us know if we can do anything else for you in the future!

November 24, 2014

new car purchase Excellent people to work with. Craig and David went above and beyond to help me get into my new Ford Escape. Would not go anywhere else.. More

by deebaird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CRAIG
Dec 04, 2014 -

Mtn. View Ford responded

We're glad to know that Craig and David have earned your confidence and trust for the future! Customer satisfaction is very important to us, and we appreciate learning that we've achieved our goal of delivering a fantastic experience. Let us know if we can do anything else for you in the future!

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