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Mtn. View Ford

Chattanooga, TN

4.8
2,154 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,154 reviews

May 11, 2015

Great Used Vehicle Experience!!! I have bought a new truck from Mtn View Ford in the past. Now my son needed a used vehicle and we returned to Mtn View Ford. Our Salesman Ron Elliott More

by Billy Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Elliott (salesman)
May 21, 2015 -

Mtn. View Ford responded

Hello, Billy! Thank you for writing about your son's experience at our dealership! We're glad that Ron continues to have your confidence and delivers great service during your visits. We take pride in knowing that we have earned your recommendation, and we look forward to working with you again in the future. Thanks again for your feedback!

May 11, 2015

Good Buying Experience We selected a new 2015 F250 Diesel, Made a reasonable offer and took delivery. It was just that simple. This is how auto buying should be! More

by Don The Valve Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane and Joey
May 21, 2015 -

Mtn. View Ford responded

Thank you for sharing your feedback, Don! We're happy that you were pleased with the ease and speed of your purchase, and hope you are enjoying your new F-250! Please let us know if we can be of further assistance, and congratulations on your new truck!

May 07, 2015

Purchasing a New Ford Explorer From Mtn. View Ford This is my third purchase from Mtn. View Ford and my second with James Stalling. And I’m very certain if I live long enough, I will be experiencing t More

by Tom Patterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stalling, Jamie Parks and Chad Akings
May 15, 2015 -

Mtn. View Ford responded

Thank you for writing about your experience at our dealership, Tom! We're glad to know that we continue to fulfill your expectations, and it's great that James was able to work with you to ensure that you were completely comfortable with your purchase. Thanks again for sharing your comments, and for your recommendation, and congratulations on your new vehicle!

May 06, 2015

great experience We weren't looking to buy a new car. I loved my 2013 edge, but after an unfortunate accident,we were looking..I called Dave and he was able to tell me More

by the saints
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
May 15, 2015 -

Mtn. View Ford responded

We're glad to hear that you enjoyed working with Dave during your recent visit! Customer satisfaction is our #1 priority, and it's great that he was able to put you into a new Edge that fit your needs. Congratulations on your new car, and please let us know if we can do anything else for you in the future!

May 05, 2015

Awesome Rodney Grimes, our Sales Representative was the best! This actually was our 4th experience with Mountain View and have always been treated like ole fr More

by Cjsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Grimes
May 15, 2015 -

Mtn. View Ford responded

Thank you for writing about your experience at our dealership! We're delighted to hear that you continue to be pleased with your visits. We take pride in providing great service, and we're happy that Rodney was able to do so for you. Please let us know if we can do anything else for you in the future!

May 02, 2015

Easy in, Easy out. I bought my first brand new car which was a 2015 Ford Escape. I was deciding on that or the Explorer but Logan helped me make my decision with no pres More

by barrettkibble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Watson, Chad Akins
May 07, 2015 -

Mtn. View Ford responded

Thank you for your great recommendation! We're glad that Logan was able to work with you to find the perfect vehicle for your needs. Customer satisfaction is of the utmost importance to us, and we're always happy to know that we have achieved it. Please let us know if we can do anything else for you in the future, and congratulations on your new Escape!

May 02, 2015

Wonderful Experience Everyone at Mtn View Ford was incredibly nice and very helpful. Rodney made purchasing my first vehicle a great experience. I never felt pressured and More

by Kaita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Grimes
May 07, 2015 -

Mtn. View Ford responded

Thank you for your kind words! We're glad that Rodney was able to ensure that you felt comfortable while deciding on the right vehicle for your first purchase. Do not hesitate to call on us again in the future, and congratulations on your new car!

April 30, 2015

Ron Elliott is the BEST! Our daughter was looking to make her first car purchase. This was her first experience into the scary world of adulthood! Ron Elliott walked her throu More

by Proud Parents
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Elliott
May 07, 2015 -

Mtn. View Ford responded

Thank you for writing about your experience at Mountain View Ford! We want all of our customers to feel comfortable and confident while making a big decision, and we're pleased to know that Ron was able to do so for your daughter. We hope she is enjoying her new car, and that she will let us know if we can be of any assistance in the future!

April 29, 2015

Outstanding service!!! I would like to thank James Stalling for doing an outstanding job in helping us find the right car for my daughter. He went beyond my expectations! More

by Sonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stalling
May 07, 2015 -

Mtn. View Ford responded

We're glad to hear it, Sonya! Matching the right car to the right client is our passion, and we're pleased that James was able to do so for your daughter. We hope she's enjoying her new car! Please let us know if we can do anything else for you in the future!

April 29, 2015

Update of previous rating Used truck mgr Shawn is untruthful at best and beyond rude. Dealer gen mgr Mike Thornton resolved all issues to my satisfaction, he is a good hones More

by lisa1matt2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Pickett and Mike Thornton
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