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Mtn. View Ford

Chattanooga, TN

4.8
2,163 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,163 reviews

August 05, 2015

New car Craig was very helpful in helping me obtain a new car! I had an issue with my credit report and he found a way to fix it! I originally wanted a silver More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig and jason
August 05, 2015

Doug was the best ever! Purchased a 2008 Ford Expedition from Mountain View. The dealership should be happy that Doug Rector is on staff. He went the extra mile to make sure More

by Happy Buyer in GA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rector
August 04, 2015

Finally someone listened to what we had to say. We had visited several dealerships only to leave frustrated at the experience. When we got to Mtn. View Ford, I was weary of the battle. Buying a car More

by Happy Ford Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Carter
Aug 20, 2015 -

Mtn. View Ford responded

We're so glad that Zach was able to help! Putting you in the right car is our passion, and it's great that he did so for you! We're thrilled that you are enjoying your new Fusion, and hope you will continue to call on us if we can assist you in the future. Thanks again for writing!

August 03, 2015

We loved our car buying experience!!! We enjoyed our car buying experience at Mtn. View Ford. From my first contact with Missy Gentry to make an appointment, to the entire buying experienc More

by rockytopcowboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Grimes, Missy Gentry
Aug 20, 2015 -

Mtn. View Ford responded

Hello, Jason and Sheila! Thank you so much for your great feedback about your experience! We're glad that you enjoyed working with Rodney and Missy, and that we have earned your confidence with the service you received! We look forward to working with you again in the future, but in the meantime, please enjoy your new car!

August 03, 2015

First class operation If you're in the market for a car, go see them. Not only did they have what I wanted, they worked with me to make it possible. More

by SuperiorD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
Aug 20, 2015 -

Mtn. View Ford responded

Thank you for your recommendation! Putting our customers in the right car at the right price for their needs is our passion, and we're glad to know that we were able to do so for you. Please let us know if we can do anything else for you in the future, and thanks again for writing!

August 03, 2015

Best buying experience hands down. Our experience was the best starting from our internet search to our salesman Craig calling me back and setting the fabulous deal before we even test More

by sandyrileydavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Beckler
Aug 20, 2015 -

Mtn. View Ford responded

We're thrilled to hear it! We take pride in delivering exceptional service, and it's great that your experience so impressed you! We hope you are enjoying your new car, and look forward to working with you again in the future! Thanks for writing, and for choosing Mountain View Ford!

July 30, 2015

Totally satisfied repeat customer This is the third time I have come to Mountain View Ford. I was so happy with my 2006 Ford Escape, that I still loved driving it as much as I did the More

by "Escape" to Tattooine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
Aug 20, 2015 -

Mtn. View Ford responded

Welcome back to Mountain View Ford! We're delighted to know that Kenny was able to help you into the new Escape, and that you rely on us to provide great service. We look forward to working with you again in the future, but in the meantime, enjoy your new car!

July 30, 2015

very good experience We bought a Lincoln mkz 2015 we love it. Are salesperson was Rodney Grimes, excellent service. NOT PUSHY. He is the one to see when buyi More

by rj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Grimes, financial service
Aug 20, 2015 -

Mtn. View Ford responded

We're glad to know that Rodney was able to ensure you had a pleasant, comfortable experience! Customer service and customer satisfaction are two things we take pride in, and it's great that you are enjoying your MKZ! Please do not hesitate to let us know if we can do anything else for you, and thank you for writing about your experience!

July 30, 2015

Extremely Helpful Staff the entire staff was extremely helpful with our used car purchase. Contacting by email is easy and relaxing to do from the comfort of my recliner! I r More

by Anthony87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney grimes
Aug 20, 2015 -

Mtn. View Ford responded

Thank you for your recommendation, Anthony! We're glad that our team was able to make your purchase convenient and pleasant, and we hope you will continue to call on us when we can be of assistance in the future! Thanks again for writing, and congratulations on your new car!

July 29, 2015

Great Experience, Very Customer Focused Josh Newman was my salesperson and was absolutely fantastic. Listened to what I was looking for and necked it down immediately. Great advise of seve More

by sg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman
Aug 20, 2015 -

Mtn. View Ford responded

Thank you for your recommendation! We're so glad to know that you enjoyed working with Josh during your visit, because customer service is our #1 priority! Thank you for choosing Mountain View Ford, and congratulations on your new car!

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