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Mtn. View Ford

Chattanooga, TN

4.8
2,152 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,152 reviews

May 14, 2024

Chris treated us great. He answered all of our questions. We would recommend Chris to anyone! More

by papmamamia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 14, 2024

Overall, we had a pleasant experience with Mt. View Ford. From working through the ordering process with James Stallings (sales consultant) and Jamie parks (new truck manager) to the financial pap More

by kassere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Pernell Stalling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Emery
May 16, 2024 -

Mtn. View Ford responded

Hi Kassere, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 13, 2024

Outstanding dealership, very friendly sales people willing to make deals to benefit all. Good inventory and follow up for accessory items. Rob Carrillo is the best! More

by scott.vanheesbeke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Carrillo
May 14, 2024 -

Mtn. View Ford responded

Hi Scott, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

May 13, 2024

The dealership went above and beyond to ensure that we had a great car buying experience! 10 out of 10 service. More

by tholli7349
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Mtn. View Ford responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

May 11, 2024

Great Experience. Very helpful and friendly. I would recommend them to anyone that needed a vehicle More

by cwoods
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Mtn. View Ford responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

May 09, 2024

Very professional. Jamie,John and Jason were great to work with. Asset to Mtn View Ford. More

by sserby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassie Stillwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Mtn. View Ford responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

May 09, 2024

The entire purchasing process went smoothly. My salesperson Johnny McKibben was very helpful and professional. More

by tazzo999
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Mtn. View Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 09, 2024

Mike Cates was very professional, kind, and honest. I was glad that he did not give any "pushy salesperson" vibes. He and everyone at the dealership was very friendly. I love my new Nissan Murano! More

by Natasha Z
Recommend Dealer
Yes
Employees Worked With
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler
May 10, 2024 -

Mtn. View Ford responded

Hi Natasha, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 07, 2024

Ron Elliott did a great job of working the trade out. Very pleased with the new Ranger More

by tphifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Emery
May 09, 2024 -

Mtn. View Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We do hope we can be of assistance in the future. Take care!

May 07, 2024

Mr. Greene really put a smile on my face on Monday 5/6/24. I appreciate his excellent customer service and warm hospitality. He treated me like family and gave me the absolute best deal he could fin More

by glodene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Emery, Cierra Davenport
May 09, 2024 -

Mtn. View Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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