Mt. Ephraim Chrysler Dodge - Service Center

Great service and they are always pleasant! I have been going there for many years and they have always been consistent in every interaction Thanks going there for many years and they have always been consistent in every interaction Thanks More

Had my Dodge Ram 2500 serviced there since I purchased it from Mt Ephraim. Service has been a pleasant experience with good work so far! Cost is about standard for dealerships but I prefer going where I know from Mt Ephraim. Service has been a pleasant experience with good work so far! Cost is about standard for dealerships but I prefer going where I know it will be done right by certified mechanics. Making an appointment is easy with there online site and they do keep track in there records and will remind you when you are usually due for service! I would definitely recommend Mt Ephraim for service if you need a place to go! More

Great service department. I've been mostly dealing with Joe for all of my 2015 Dodge Ram service needs. If there is something that I'm concerned about he always gets back to me with an answer. Very dependa Joe for all of my 2015 Dodge Ram service needs. If there is something that I'm concerned about he always gets back to me with an answer. Very dependable. More

Honestly very disappointed with my experience. Did not like that my car was taken to a different mechanic to work on my car. The original problem with my car is still not fixed and and they had my car for like that my car was taken to a different mechanic to work on my car. The original problem with my car is still not fixed and and they had my car for 4 days. The only reason I am not giving a 1 star review is because the employees that work there are very nice and friendly. More

Great, fast, courteous service Highly recommend Gena for your new car purchase and Joe to handle your service needs. I leased a 2018 Durango from Gena and the process was painless. Highly recommend Gena for your new car purchase and Joe to handle your service needs. I leased a 2018 Durango from Gena and the process was painless. I've been back three (3) times for regular vehicle maintenance and every time the service department is fast and efficient. Thanks Joe for your attention to the customer. More

I've taken my Chrysler 300S here for service a couple times and have had no issues. I definitely recommend service here at the Mt Ephraim location. times and have had no issues. I definitely recommend service here at the Mt Ephraim location. More

Brought my Jeep in for an airbag light that wouldn’t go out, they were able to fix it. Service was fast and great, but somewhere in the repair the struck something and scratched my side rear panel and bump out, they were able to fix it. Service was fast and great, but somewhere in the repair the struck something and scratched my side rear panel and bumper. They owned up to it and repairs that in a timely matter as well. Accidents happen, I woul still go to them for my Jeep needs.. More

Over priced parts, but service personal were great. I would recommend this dealer for service, but I must add that the parts department over charges for their parts. A quick check at Mopar parts online I would recommend this dealer for service, but I must add that the parts department over charges for their parts. A quick check at Mopar parts online found they over charged for a serpentine belt by 50% over LIST price. The belt has a list price of $43. yet I was charged $69. I complained, but it fell on deaf ears from the parts department personnel. I will say that the service adviser was friendly and helpful, but he cannot change what the parts department does. That means a loss of sales because I am not likely to take our car in for any service that would require parts. In essence, they have lost a customer. Maybe someone from the McErlean family should ask why the parts department over charges their customers ? More

Clean, knowledgeable and polite personnel. Everyone makes you feel welcome.the waiting room could use more updated reading material and he vending machine could be updated to the more modern ones. you feel welcome.the waiting room could use more updated reading material and he vending machine could be updated to the more modern ones. More

I have been going to this dealership for twenty five years and I'm still going back because of the service and convenience that I receive there. years and I'm still going back because of the service and convenience that I receive there. More