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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,029 Reviews

1,029 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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March 16, 2020

quick, easy, and professional Joe got me in and out quickly without an appointment. He made sure there were no recalls that were needed and did not push service that wasn't necess More

by karldfoote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
Mar 16, 2020 -

Mt. Ephraim Chrysler Dodge responded

We're glad the services for your vehicle went well, Joe. Thank you for taking a moment to share with us your review. Please have a wonderful day!

March 13, 2020

Cant give a 5/5 bc they changed my oil without me asking for it. But i will say they didnt charge me for it. And they did fix what i asked them to ( fix passive entey on driver side door) More

by longyard.melissa
Recommend Dealer
No
Employees Worked With
Joe Giunta
Mar 13, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, I regret to learn about your dissatisfaction regarding your recent oil change. We want our guests to have 5-star experiences and would appreciate the chance to discuss your concerns with you. I look forward to connecting with you. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

Mar 13, 2020 -

longyard.melissa responded

Ok

March 12, 2020

Thank you! This location and employees provided great service! Thank you for all of your help with buying out my lease and also helping with the car's needed ser More

by danielleswitenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
Mar 13, 2020 -

Mt. Ephraim Chrysler Dodge responded

Danielle, Thank you for taking the time to share your excellent experience with Joe! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 11, 2020

Rick was great very helpful and a good man every one there was very helpful. A good dealer ship and a great selection on vehicles More

by xchiefwayne
Recommend Dealer
Yes
Employees Worked With
Rick hess
Mar 12, 2020 -

Mt. Ephraim Chrysler Dodge responded

We appreciate your review and your business, Wayne! We'll let Rick know to keep up the great work. Just let us know if we can be of service in the future!

March 10, 2020

I went through Express Lane oil change. I was in and out in less than 45 minutes. SA Chris was great. My truck was checked over thoroughly. It was left clean and I got a copy of the report. More

by jbjersey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you so much for your great feedback for us. We'll be sure to thank Chris for his care when you brought your truck in for any services. Let us know if we can assist you again with anything else.

March 09, 2020

The service dept could not be better fast efficient friendly helpful patient I could not ask for more they deserve 10 stars and the cashier is great too More

by janec929
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Archie Smith, Anthony Sciola
Mar 09, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thanks for your stellar rating for our team, Jane! We're so glad to know your service visit went well and we welcome you back for any future services!

March 09, 2020

Affordable yet always Quick and professional ! We always have a great experience at Mt. Ephraim Dodge. We had an easy time from the call to schedule our 4,000 mile check up to the service. It was a More

by lena763
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer M. & John S. (At the desk in service) Thank you to the skilled Mechanics whom we didn't see that completed our work.
Mar 10, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive review and rating! We are happy to know that you had a great experience with us and to know that our team was helpful, polite, and professional, especially, Jennifer and John. We hope that you will continue to visit us.

March 06, 2020

Good customer service. Very professional. Reasonable prices. Convenient service hours. Comfortable waiting area. I would recommend and continue to do my business with this dealership. More

by adammsylvia04
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
Mar 07, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the wonderful review! We appreciate your compliments and your recommendation. You're welcome back at any time.

March 04, 2020

Excellent customer service from the time my appointment was made and beyond! Joe was very friendly and patient with me as I was a little bother by my engine light being on. Thank you all for perfect 10 ser More

by mrsjphatcher87
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
Mar 05, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive review and rating! We are happy to know that you were provided with excellent customer service, especially from Joe who was friendly and patient. We hope that you will visit us again soon!

March 03, 2020

Technician failed to fasten oil filter canister properly resulting in serious loss of oil pressure & oil spillage onto the engine. No compensation offered for inconvenience More

by fitz1954flyers
Recommend Dealer
No
Employees Worked With
Eric Spinelli
Mar 03, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, I am troubled to learn of your disappointment with any service experience that has left you with a negative impression. Your satisfaction is important to us and I would like to connect with you to better address your concerns. Please contact me when you are available. Thank you. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

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