Mt. Ephraim Chrysler Dodge - Service Center

I can’t recommend the body shop. My vehicle was in there two separate times under warranty to have a loud rattle fixed. Each time they had the vehicle for a week. They couldn’t figur My vehicle was in there two separate times under warranty to have a loud rattle fixed. Each time they had the vehicle for a week. They couldn’t figure out the issue and I was inconvenienced for two weeks. I finally took it to my local mechanic and he found and fixed the problem in 2 hours. I had to pay out of pocket for this repair even though it was still covered under the factory warranty because the dealership didn’t do the work. More

The service department and Manager was very professional and courteous, the waiting area was clean. and courteous, the waiting area was clean. More

The staff was very attentive and courteous. They quickly had my car completed, and I was on my way. Very pleased. They quickly had my car completed, and I was on my way. Very pleased. More

Good service,polite,informative nice waiting room and water offered as courtesy a. A. a water offered as courtesy a. A. a More

Devon was very helpful and explained what they found and when the part will be in when the part will be in More

I always appreciate the service I get from this dealership they take the time to go over everything that that my vehicles need and what service is due. Service is fast a clean dealership they take the time to go over everything that that my vehicles need and what service is due. Service is fast a clean More

These people were efficient and friendly. Loved the fact that a transport was available while my car was being worked on. What's with the 15 word minimum? Loved the fact that a transport was available while my car was being worked on. What's with the 15 word minimum? More

I'm always able to get an appointment in a reasonable period of time. Also I don't have to sit all day period of time. Also I don't have to sit all day More

My apt was 9:30. Was told computers were down. Was told an hour or two. Couldn’t locate the part. (A speaker for drivers side door, couldn’t confirm until the system Was told computers were down. Was told an hour or two. Couldn’t locate the part. (A speaker for drivers side door, couldn’t confirm until the system was back up.) walked to local shopping center. After many hours and no word walked back. System were back up, printed a paper out, walked to filing cabinet pulled my file. Yes speaker, driver side door. About another hour. Walked to Pizza Hut got lunch. No word. Came back. Talked to manager that I had been talking to. Looked at me and said “oh speaker”. About 20 more minutes or so. Went into the waiting room and about 20/25 minutes my truck was done. I truly believe that it was a 20/25 minute job that kept being pushed back because it was under warranty and they weren’t making any money from the job. I know once sitting in the waiting room and talking to the other customers that their cars were being looked at before mine. I finally left around 2:30/2:45ish. Never again. More

I can recommend. It was done well and fast and i could tell someone knowledgeable was working on the truck. It was done well and fast and i could tell someone knowledgeable was working on the truck. More