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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,047 Reviews

1,047 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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June 04, 2020

Needed a new key. For my Ram 1500 2011 I had a pleasure Needed a new key. For my Ram 1500 2011 I had a pleasure experience working with the team members from start to end of my issue More

by vsibiski
Recommend Dealer
Yes
Employees Worked With
Jim Payne, Archie Smith, Gena Fischer, Eric Boos
Jun 05, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the great review! We are happy to know that you enjoyed our services. We look forward to working with you again!

May 25, 2020

That's the place was great they work with us good I would recommend this place to anyone the people are great and I will keep coming back More

by kathleenjones1966
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Mt. Ephraim Chrysler Dodge responded

Kathleen, thank you for taking the time to share your excellent experience with Tom! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 25, 2020

Service was terrible I would never return wheel alignment was not even straight all the money I spent it’s crazy that is unacceptable from a company of y’all size More

by rockpmd
Recommend Dealer
No
Employees Worked With
Chris Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Archie Smith
May 25, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, I am concerned to find you felt there were any issues in regards to the services performed for your vehicle. I would appreciate the opportunity to learn more about what happened. When you are available, please provide me with your preferred contact details. I hope to turn around any concerns. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

May 25, 2020

Service department is always helpful, however very expensive for an oil change. Won’t come in again unless I have a better coupon.I hope I’m on your mailing list More

by joecoghlan
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Archie Smith
May 26, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, Thank you so much for your feedback in regards to the high quality of care provided by our wonderful team members. I regret to learn you had any concerns with our pricing. If you'd like to discuss further, please contact me. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

May 22, 2020

Great service brought in Jeep and fixed door window and airbag seat wiring harness under warranty after another dealer turned down my warranty work for unknown reasons! More

by jmtori19103
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Laganella
May 23, 2020 -

Mt. Ephraim Chrysler Dodge responded

Congratulations on your Jeep! We are happy to know that our team members have provided you with a great level of care. If there is anything else we can assist with, let us know. We are here to help!

May 18, 2020

Disappointed after returning home I realized there was grease smeared on the exterior and interior door handles as well as on the interior door panel More

by ray-rivera
Recommend Dealer
Yes
Employees Worked With
Jim
May 19, 2020 -

Mt. Ephraim Chrysler Dodge responded

Ray, I value your feedback, and I would appreciate the opportunity to address your concerns. Please reach out to me at a time that is convenient for you. I hope to hear from you soon. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

May 18, 2020

quick and professional Scheduling was easy and they even got me started early. Oil change was done quickly. Appropriate precautions were made during this COVD 19 pandemic. More

by rayropes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise "Reds" Lombardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Mt. Ephraim Chrysler Dodge responded

Ray, thank you for taking the time to share your easy service experience with Tom and Denise! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 18, 2020

Quick and very professional Despite Co-Vid 19 going on. I had an appointment for a oil change. I was able to get in and out of the service center fast, easy, due to a very profes More

by rharris4296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta
May 19, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hi there, thank you for the great review! We're glad to hear you had a positive experience. We welcome you back anytime.

May 16, 2020

Very Professional!!! Were very accommodating and careful in regards to the coronavirus and sanitation and social distances. And the work that is done is always very good!!!! More

by odell.williams696
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Archie Smith
May 16, 2020 -

Mt. Ephraim Chrysler Dodge responded

We are happy to know of our team member's great level of care. Thank you so much for your feedback and please have a wonderful day!

Oct 07, 2021 -

odell.williams696 responded

It has and always will be a pleasure doing business with Mt.. EPHRAIM DODGE! Thank you very much!!!

May 15, 2020

Quick, fast, excellent service! They were very helpful in my concerning issues I had about my vehicle. I left very satisfied with the service I was provided More

by jlucastorres1997
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
May 16, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thanks for taking the time to share your satisfaction. We are delighted to know that our team members took care of any concerns. Please feel free to reach out if we can help with anything else!

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