Mt. Ephraim Chrysler Dodge - Service Center

They didn't do any of the work I requested The unsolicited offer I got to come pick up my car to do a recall was a nice surprise and the person who scheduled my service was very nice. They did The unsolicited offer I got to come pick up my car to do a recall was a nice surprise and the person who scheduled my service was very nice. They did pick up the car and bring it back. However, I asked that in addition to the recall service, that I needed an oil change and also was having a problem with the DVD system. I never received a call from anyone after the service and from what I can tell, neither of those things was done or checked. I called the dealership to inquire but have not received a call back or any additional information. I can understand if something cannot be done due to lack of parts or available employees right now but I would like to know that or have some type of communication. More

Very Good! Very friendly and nice. I always have a good experience when I bring my car in for service. I would recommend them to other people. Very friendly and nice. I always have a good experience when I bring my car in for service. I would recommend them to other people. More

Awesome service! Can’t say enough! Friendly lady made my appointment. They took my truck in right away! It was done and I was on my way in under an hour! appointment. They took my truck in right away! It was done and I was on my way in under an hour! More

I had to get my car serviced during the pandemic and the staff were very careful and considerate. My car also got done very quickly. staff were very careful and considerate. My car also got done very quickly. More

Dean promptly got my car in for an appointment. My mechanic, Chris, evaluated the car, fixed it and all is great! Thank you so much. mechanic, Chris, evaluated the car, fixed it and all is great! Thank you so much. More

8,000 mile service Had oil change done and tires rotated. Service was done in a timely manner, staff and tech were knowlegeble and friendly. Car was returned as clean as Had oil change done and tires rotated. Service was done in a timely manner, staff and tech were knowlegeble and friendly. Car was returned as clean as when I brought it in. More

I've been to Mt Ephraim Dodge in the past out of necessity. My experiences have never been good until now. My trip there Saturday was out of necessity and and Mike made it apparent things have chang necessity. My experiences have never been good until now. My trip there Saturday was out of necessity and and Mike made it apparent things have changed. Don't let him get away. More

The service person I dealt with was extremely friendly. When I told him I really needed the car before the next day he was quick to adjust the schedule so that my car would be finished before the end of th When I told him I really needed the car before the next day he was quick to adjust the schedule so that my car would be finished before the end of the day even though I had brought the car in at 2 pm. The person was Ken Boody. 5 stars. More

Anti-Lock Breaking Service The auto service center representative was kind and considerate to me with this expensive repair. I appreciated his assistance as this repair came at The auto service center representative was kind and considerate to me with this expensive repair. I appreciated his assistance as this repair came at an bad time for me. More

Great experience! I called and scheduled for the next day. I dropped off and picked up couple hours later. Everybody was pleasant and professional. Will return in future. Thank you! day. I dropped off and picked up couple hours later. Everybody was pleasant and professional. Will return in future. Thank you! More