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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,029 Reviews

1,029 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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May 16, 2020

Very Professional!!! Were very accommodating and careful in regards to the coronavirus and sanitation and social distances. And the work that is done is always very good!!!! More

by odell.williams696
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Archie Smith
May 16, 2020 -

Mt. Ephraim Chrysler Dodge responded

We are happy to know of our team member's great level of care. Thank you so much for your feedback and please have a wonderful day!

Oct 07, 2021 -

odell.williams696 responded

It has and always will be a pleasure doing business with Mt.. EPHRAIM DODGE! Thank you very much!!!

May 15, 2020

Quick, fast, excellent service! They were very helpful in my concerning issues I had about my vehicle. I left very satisfied with the service I was provided More

by jlucastorres1997
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
May 16, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thanks for taking the time to share your satisfaction. We are delighted to know that our team members took care of any concerns. Please feel free to reach out if we can help with anything else!

May 07, 2020

First time at this dealership. I was very satisfied with the service I received. Will always come her from now on. Service Writer was very professional. More

by bobsamm
Recommend Dealer
Yes
Employees Worked With
Michael Webb
May 08, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the excellent review and we look forward to working with you again!

May 05, 2020

This Dodge store meet and exceeded my expectations from setting the initial appointment , the the drop off all the way to pick up and delivery. More

by lvogelsr
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta
May 05, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to share your outstanding experience with Joe and Tom! We're beyond ecstatic to hear you're satisfied with your repairs! Please do not hesitate to reach out when we can help you again down the road!

May 05, 2020

The last time I was there the service advisor lied to me. I called the service manager after I found this out and reported him and explained that I would no longer deal with anyone other than the service ma More

by cajcummings
Recommend Dealer
No
Employees Worked With
John Smashey
May 07, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, Your satisfaction is important to us and I am troubled to learn of your disappointment with any customer service that has left you with a negative impression. I would appreciate the opportunity to connect with you to learn more about what had happened. Please contact me when you are available. Thank you. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

May 05, 2020

Perfect. They called to remind me that I needed an oil change, set the appointment, quick oil change, and they had me out the door quick. Plugged my tire last minute quickly as well. Everyone was cove More

by RUH
Recommend Dealer
Yes
Employees Worked With
Dan
May 06, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you so much for taking the time to share your thoughts about your service experience. We are happy to know our team members have been really helpful and we definitely want to do all we can to ensure our employees and customers are safe. If there is anything else we can help with, please let us know.

May 06, 2020 -

Mt. Ephraim Chrysler Dodge responded

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May 04, 2020

Service was great, completed in a timely fashion and properly done. Staff was courteous, polite considerate especially under the circumstances we all dealing with amongst our family & friends. stay safe More

by fitz1954flyers
Recommend Dealer
Yes
Employees Worked With
Eric Spinelli
May 05, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to give us feedback about your service experience. We are delighted to know that everything went well. If there is anything else we can help with, please reach out! Our team is here for you.

May 01, 2020

one thing I know for sure my car not going to this place again I was so stupid keep bringing my car this place all this time until I noticed few things More

by Arsenal
Recommend Dealer
No
Employees Worked With
Joe Giunta, Eric Spinelli, Anthony Sciola, Greg Heisler
May 03, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, I am concerned to learn about your disappointment regarding your recent experience with us. Please feel free to reach out to me so that we can better understand what happened and address your concerns. I look forward to connecting with you. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

May 01, 2020

Friendly atmosphere. The service took minimal time to complete and explained the process that was completed thoroughly Additional repairs are needed with an explanation and quote of the cost. More

by law_641
Recommend Dealer
Yes
Employees Worked With
Joe McErlean Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Archie Smith, Debbie Green
May 03, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you so much for your great feedback for us. We are so glad to know of our team member's great level of care. If there is anything else we can be of assistance with, please let us know. Our team is happy to help!

April 27, 2020

Quick, efficient and very accommodating. Even let us park in the garage during a thunderstorm. Thx!! One gentleman searched the lots in a downpour!That’s Service! More

by mrspinehill
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Archie Smith
Apr 28, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to share your comments about your experience. We are so glad to know of your great service experience. If there is anything else we can do for you, please do not hesitate to reach out and let our team know. We are here to help.

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