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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,102 Reviews

1,102 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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December 03, 2020

ME Dodge is the best! Every time I go for service they are thorough and do a complete diagnostic and let me know what is going on. I am not mechanical and do not desire to be. I bring my car to ME Dodge f More

by visgod1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Nate Service Managers - Excellent men!
Dec 04, 2020 -

Mt. Ephraim Chrysler Dodge responded

We're happy to hear that you had an overall positive experience with us. The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. We look forward to working with you again!

November 30, 2020

I went in for a diagnostic on my 2015 dodge dart. The service was very extraordinary and timely. They gave me the diagnostic of everything that was wrong with my car, pricing for all of the parts and lab More

by mnesmith69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gena Fischer, Anthony Sciola, Mike Banasiak
Dec 01, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and we hope that you will continue us as your dealership!

November 29, 2020

Totally disappointed from this place, I have two vehicles Dodge and one of it was bought brand new from them. I was looking also to buy another one (new), but after my last visiting to this place I change my More

by GTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathaniel Hale
Nov 29, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, I am troubled to learn about your disappointment regarding the services we provided and any interaction that led to your negative impression. Your feedback is important to us and I would appreciate the opportunity to discuss your concerns further. Please reach out to me at your own convenience. I look forward to connecting with you. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

November 28, 2020

This establishment is the best! I moved over 70 miles away, but I still purchase my vehicles from and bring my car to Mt Ephraim Dodge for service. More

by marleyhelene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2020

Thank you so much Mt. Ephraim Chrysler Dodge. Your team was excellent and so helpful in the car buying experience! I'm glad we stopped by just for "five minutes' and found a great car!!! More

by JAMES.C.SIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Banasiak
Nov 28, 2020 -

Mt. Ephraim Chrysler Dodge responded

James, It's wonderful to see that our team worked hard to provide you with a memorable visit! We hope to see you back here again shortly.

November 26, 2020

What should have been a 45 min wait, turned into 2 1/2 hours for an oil change. Was consistently told “ should only be a couple more minutes”! More

by kevinw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Nov 28, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, We are sorry to hear about your experience in our service department. We would like to discuss this further with you. We take our service very seriously. Please reach out to me at your earliest convenience Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

November 25, 2020

Very friendly staff get the job done the check in make sure that you are good and let you know every step of the way of how the job is doing More

by mikeab2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for sharing your feedback with us, Mike! We are pleased that our team went the extra mile for you. If there is anything else we can do for you, please be sure to let us know.

November 24, 2020

Great customer service people from start to finish and my new tires are awesome. Thanks for your great job done! I would definitely come again here for my tires and service. Very convenient. More

by georgestrassner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive feedback! We are happy to know that you were provided with great customer service from start to finish and we hope that you will continue to visit us.

November 18, 2020

Need to do a better job when it comes to have your car serviced. Pickup needs to be a smooth transition. Couldn’t find my car. Car was scratched too. More

by snake61769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your disappointment with any services that did not exceed your expectations. Can you please reach out to me directly with your preferred contact information? Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

November 17, 2020

There is never a problem when I'm having my car service at My Emphriam Dodge. Will organize staff. From the front to the back More

by pgriffin4087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Nov 18, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive review! We're glad to hear your service experiences have been such a pleasant ones.

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