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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,102 Reviews

1,102 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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January 15, 2021

Excellent service while I waited onsite. Service kept me informed of necessary maintenance to keep my car running at peak performance. Much appreciated. A loyal Mt Ephraim customer. More

by ewittbrodt30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for stopping at Mt. Ephraim Chrysler Dodge! We hope to see you again soon!

January 09, 2021

Service dept was fast and efficient. Friendly and attentive. Kept me updated as repairs were done I will definitely be coming back for all my service needs More

by drfixit65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2021 -

Mt. Ephraim Chrysler Dodge responded

Glad to hear that you enjoyed your time with our Service Department! Thank you for stopping at Mt. Ephraim Chrysler Dodge!

January 08, 2021

Worst dealership ever! I will never purchase another vehicle for this dealership. We have been loyal customers for years. After our latest service appointment, they have lost my business. More

by tannerla7687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hello, I would appreciate the opportunity to speak with you regarding your recent service experience. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

January 02, 2021

Speedy service for such a busy place! I’m over 65 years old and appreciated not having to wait 2 hrs for service! Tnx ! Will be visiting soon More

by blancanidiamiranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thanks for stopping by Mt. Ephraim Chrysler Dodge for your service needs. We look forward to seeing you here again next time. Take care!

December 30, 2020

I dropped the car off at 5am returned at 12:20 it was I dropped the car off at 5am returned at 12:20 it was not done as I left it on drop off sheet. Will not return or purchased another car from ther More

by teddyg011062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The fello with the glasses
Dec 31, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, Thank you for bringing this to my attention. I would like to learn more about your service experiences with us. Would you mind reaching out to me directly with your preferred contact details to share the details of what happened? Your time and feedback would be greatly appreciated. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

December 19, 2020

Employee's are true to there craft and friendly.Waiting area, and restroom is always clean. Wait time on your car is not to long. More

by pgriffin4087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate and Carla
Dec 19, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you! Our team at Mt Ephraim Chrysler Dodge will be glad to read your review!

December 16, 2020

Great experience! Tom in Sales is very nice and accommodating. We had an overall pleasant experience purchasing our vehicle and during our first service visit. More

by 2morrow11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom in Sales
Dec 16, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hi, thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Tom went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

December 08, 2020

I like getting my car done by the dealer I know they are useing the right parts. Which was a problem with my old car. They are always professional but I know not everything they recomend is needed. More

by carlnj1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the kind review! We are glad that you always enjoy your visits to our Service Department. Please let us know if we can be of any further assistance.

December 07, 2020

The service I received was much better than some previous experience I have had with the service d as part meant. I had an appointment and the oil change took a little over an hour . I was told what they rec More

by kajach8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the feedback! We are happy to know that you had a good recent experience with us and we will make sure to share all your feedback with management!

December 06, 2020

I purchased my first Dodge Ram in July . Everyone was very nice . My dad has been a long time customer also. I’m very happy and love my truck. I recommend Mt Ephraim Dodge for your next vehicle & for a p More

by cinnamore71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for your feedback and business, Cindy! We are always happy to be of service. Congratulations on your truck; you and your dad are always welcome here!

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