Mt. Ephraim Chrysler Dodge - Service Center
Mount Ephraim, NJ
1,029 Reviews of Mt. Ephraim Chrysler Dodge - Service Center
Service department always very thorough and accommodating. Got me in ASAP and a loaner without any questions. Highly recommend. John has been very good communicating the status of my vehicle. accommodating. Got me in ASAP and a loaner without any questions. Highly recommend. John has been very good communicating the status of my vehicle. More
Friendly and quick There were social distancing. everyone wore face mask. I was in and out in a timely manner.my vehicle is running great. see you soon. There were social distancing. everyone wore face mask. I was in and out in a timely manner.my vehicle is running great. see you soon. More
Nate went above and beyond to fix my truck in a timely fashion especially ordering a special order part. If anyone needs help in service he is the person to contact! fashion especially ordering a special order part. If anyone needs help in service he is the person to contact! More
Friendly and professional service I took my durango in for the standard oil change and service of my lease. The appointment was not delayed and i was out under 2 hours. The service was I took my durango in for the standard oil change and service of my lease. The appointment was not delayed and i was out under 2 hours. The service was friendly. More
Oil Change Went in for an oil change and tire rotation. Took about an hour and 15 minutes. Would have liked to be in and out quicker as compared to Jiffy Lube. Went in for an oil change and tire rotation. Took about an hour and 15 minutes. Would have liked to be in and out quicker as compared to Jiffy Lube. Everyone was very professional and helpful. Waiting room was clean and I was offered coffee. I tried to schedule my appointment online, however the new update to the website made it extremely confusing and difficult. There are way too many options such as 4k, 8k, etc. that just doesn't mean anything to me as a customer. I just wanted to select "oil change" and use the coupon I printed out from the website. More
Warranty Work-CEL-2019 Challenger -1st appointment-Diagnosis- < 1 hour, parts ordered(not on hand, Cat converter, exhaust extension), said parts would arrive in 3-5 Days -Called Day -1st appointment-Diagnosis- < 1 hour, parts ordered(not on hand, Cat converter, exhaust extension), said parts would arrive in 3-5 Days -Called Day 4 , told me parts in, asked me when would be good for me -2nd appt- Brian (Tech), explained to me and let me know when car was done. about an hour More
Always great service I damaged my car hitting a large puddle on the highway during a rainstorm. I made an appointment for 8 am the following morning, and was greeted immed I damaged my car hitting a large puddle on the highway during a rainstorm. I made an appointment for 8 am the following morning, and was greeted immediately as I arrived. The car was visually inspected and I was explained in detail the procedures. The entire check-in process was simple and fast. Almost 30 minutes later I was on my way home. The repair was done right the first time. Very happy with the service department and their customer service. More
Great Service These guys are very helpful. They patiently told me the process for getting a replacement part and getting service. Unlike the cherry hill dealership These guys are very helpful. They patiently told me the process for getting a replacement part and getting service. Unlike the cherry hill dealership who was rude and unhelpful. More
Always Super Service! I've had my Hellcat serviced here several times over the past 2 years. Always super service! I look forward to my next visit! Thank you! I've had my Hellcat serviced here several times over the past 2 years. Always super service! I look forward to my next visit! Thank you! More
The service dept is the best I’ve ever been to. It’s a pleasure to deal with them. Always fix the problem first time!!! pleasure to deal with them. Always fix the problem first time!!! More