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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,029 Reviews

1,029 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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August 07, 2020

Service department always very thorough and accommodating. Got me in ASAP and a loaner without any questions. Highly recommend. John has been very good communicating the status of my vehicle. More

by urgojohn
Recommend Dealer
Yes
Employees Worked With
John
Aug 08, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the wonderful review! We are glad to see that our Service team went above and beyond to get you taken care of. Your recommendation is truly appreciated; please come back at any time.

August 03, 2020

Friendly and quick There were social distancing. everyone wore face mask. I was in and out in a timely manner.my vehicle is running great. see you soon. More

by pedro604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the wonderful review! It's great to know that you had an excellent experience at our dealership. We look forward to seeing you again soon!

August 03, 2020

Nate went above and beyond to fix my truck in a timely fashion especially ordering a special order part. If anyone needs help in service he is the person to contact! More

by danielle.choyinski
Recommend Dealer
Yes
Employees Worked With
Nate
Aug 04, 2020 -

Mt. Ephraim Chrysler Dodge responded

We are pleased to hear you had such a positive experience with us, Danielle! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

July 30, 2020

Friendly and professional service I took my durango in for the standard oil change and service of my lease. The appointment was not delayed and i was out under 2 hours. The service was More

by pjstoms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Murphy
Jul 31, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the excellent review! We are so glad to see that your Durango was taken care of in a timely manner and you were back on the road in no time. If we can be of further service, please be sure to let us know.

July 28, 2020

Oil Change Went in for an oil change and tire rotation. Took about an hour and 15 minutes. Would have liked to be in and out quicker as compared to Jiffy Lube. More

by varedbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't see any of the people that I worked with on this list
Jul 29, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to share your experience with us. It's great to know that you received helpful and professional service. We are always here to help, so please don't hesitate to reach out if we can answer any questions for you!

July 27, 2020

Warranty Work-CEL-2019 Challenger -1st appointment-Diagnosis- < 1 hour, parts ordered(not on hand, Cat converter, exhaust extension), said parts would arrive in 3-5 Days -Called Day More

by stclouser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Tech-> Brian, Service Writer->John Smashey
Jul 28, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thanks for giving us a chance to repair your vehicle! We appreciate the feedback!

July 25, 2020

Always great service I damaged my car hitting a large puddle on the highway during a rainstorm. I made an appointment for 8 am the following morning, and was greeted immed More

by nikkel53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2020 -

Mt. Ephraim Chrysler Dodge responded

We are super happy to know of your satisfaction with the services provided. Thank you for choosing Mt. Ephraim Chrysler Dodge and trusting us with your repairs. Top-quality service is something we strive for. Please feel free to reach out if we can help with anything else.

July 20, 2020

Great Service These guys are very helpful. They patiently told me the process for getting a replacement part and getting service. Unlike the cherry hill dealership More

by vinnyp
Customer Service
Recommend Dealer
Yes
Employees Worked With
Don't know the name but the woman who answered on 7/20/20 AM was great and her manager was also great.
Jul 21, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs.

July 08, 2020

Always Super Service! I've had my Hellcat serviced here several times over the past 2 years. Always super service! I look forward to my next visit! Thank you! More

by kleek001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
na
Jul 09, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the wonderful feedback! We are happy to know that you are a loyal customer and we are happy to have you a part of the Mt Ephraim Chrysler Dodge family!

July 06, 2020

The service dept is the best I’ve ever been to. It’s a pleasure to deal with them. Always fix the problem first time!!! More

by dgk8791
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello there, we sincerely appreciate you taking the time to leave us this feedback. Your satisfaction is our highest priority, and we are happy to help in whatever way we can. Please don't hesitate to reach out if there's anything additional we can do for you!

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