Mt. Ephraim Chrysler Dodge - Service Center

Took my car in with an appointment John acknowledge me immediately. He was very thorough in asking what my needs were for my car. He also kept me informed throughout the day immediately. He was very thorough in asking what my needs were for my car. He also kept me informed throughout the day More

Nate was extremely helpful as always! He always goes above and beyond whenever I bring my truck in for service. Definitely recommend working with him for your service needs. above and beyond whenever I bring my truck in for service. Definitely recommend working with him for your service needs. More

The staff is always accommodating. Each member seems to make a deliberate point to greet you while you are on site. The service department always goes above and beyond for customer satisfaction. make a deliberate point to greet you while you are on site. The service department always goes above and beyond for customer satisfaction. More

I appreciate all of you guys.. I am always in and out very speedy service keep up the good work and thank you guys for being open to the public... very speedy service keep up the good work and thank you guys for being open to the public... More

My salesperson Brian was very pleasant to deal with. His sales manager on the other hand I was perturbed with. He did Shady business practices. I came in with the price quoted from online and he tells me th sales manager on the other hand I was perturbed with. He did Shady business practices. I came in with the price quoted from online and he tells me that that price was for First Responders and essential personnel. The ad listed that nowhere and as a businessman I could have easily shot him down for raising the price from what the ad was but I didn't want Brian to lose out on his deal by me walking out. Brian deserve that sell and that's the only reason I stayed. As for the rest of the Personnel that I have dealt with at Mount Ephraim Dodge oh, it has been Excelsior service More

Quick,easy and friendly service. Tech explained the problem. Got the truck in right away. I didn't have to wait long for the job to be completed problem. Got the truck in right away. I didn't have to wait long for the job to be completed More

I was disappointed when the service advisor told me I needed my throttle cleaned and I had it cleaned the month before, by the same Chrysler garage. I told him that I had it done by them, and he looked i needed my throttle cleaned and I had it cleaned the month before, by the same Chrysler garage. I told him that I had it done by them, and he looked it up on the computer and verified it had been cleaned, but said it was still dirty. Then he told me I needed spark plugs and several other things but I didn’t want to continue service with a garage I can’t trust. I have had Chrysler cars for many years and always had service done in Chrysler dealer garages. And I have always been pleased with their service. The garage I was dealing with is Mt. Ephraim Chrysler Dodge. Mount Ephraim, New Jersey. The service advisor was Nate Hale. More

I was disappointed in the price. It was much more than I expected. Also disappointed that a service pers was in my car and during the time of COVID 19 my car was not cleaned after service. expected. Also disappointed that a service pers was in my car and during the time of COVID 19 my car was not cleaned after service. More

This was a great experience for me as a customer and John made sure that my truck was taken care of for safety and time and very kind made sure that my truck was taken care of for safety and time and very kind More

I brought my vehicle in for transmission problems to have it serviced while it was covered under warranty. I was told there was no problem twice. months later the transmission failed and Dodge would not c it serviced while it was covered under warranty. I was told there was no problem twice. months later the transmission failed and Dodge would not cover it because it is out of warranty now. $4,000+ cost to repair now when it should have been fixed when I brought it in. I have 3 Dodge’s but not for long. I will letting all social media and bbb know how crappy the service is at this place. More