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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,047 Reviews

1,047 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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October 30, 2020

Truck was in for repair to step-up that was damaged in accident. Service team replaced it quickly and was happy with outcome as usual. More

by wcrjersey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Smashey
Oct 31, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the excellent review! We are happy to see that our team was able to repair your truck in a timely manner. Please let us know if we can do anything else for you.

October 27, 2020

Excellent, quick service. Really appreciated the shuttle ride to work while they worked on my vehicle. Definitely going to do all my maintenance at Mt. Ephraim Dodge! More

by ronnierahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Mt. Ephraim Chrysler Dodge responded

Ronnie, thanks for taking the time to share your excellent and quick service experience! We're happy Tom and Chris provided speedy service for you. We are always more than happy to assist you if anything else comes up.

October 25, 2020

Fast service, honest, good quality . Took car there after doing some work myself. Still had the engine light on. They scanned it and then did the repair. Good price. Thanks More

by tcoco1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Smashey
Oct 25, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the great review! We are happy to know that you enjoyed our services. We look forward to working with you again!

October 22, 2020

Service was good ! I wanted to purchase a truck and did not get any follow up from Anthony or Ryan ... still interested in new truck. Not sure the confusion? More

by billybricks4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, I am concerned to learn about your dissatisfaction regarding our level of communication. I would like to discuss your concerns and inquiries with you directly. Please send me your preferred contact information and I will reach out to you as soon as I can. Thank you. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

October 22, 2020

We had good service but $60.00 for an oil change is a bit much. The cab of the truck was not vacuumed and the truck was not washed. More

by dhicks4613
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, thank you for sharing your feedback with us. We'll be sure to share your comments with our Management Team. We hope you consider us again in the future.

October 20, 2020

I Needed a new key the Tech and Admin staff were nice, kind, and very efficient. Would definitely go back for all my service needs. More

by kcnc423
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the wonderful review! We are so glad that you had an enjoyable experience at our dealership. We look forward to serving you again.

October 19, 2020

Wasn’t happy that I had to bring in my new truck for service already but the service guys did an outstanding job of f making it right. Great work! More

by martinviana.jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gena Fischer, Anthony Sciola
Oct 20, 2020 -

Mt. Ephraim Chrysler Dodge responded

Martin, thank you for your positive review. We always strive to provide personable and excellent customer service. Take care!

October 18, 2020

Treated like a true customer and in and out in a timely fashion. really like the service dept. i use them as my regular mechanics More

by goeagles81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, thank you; we appreciate your feedback. We are happy to hear we could provide such a great service experience. Please let us know if there is anything else we can do for you! Have a great day!

Oct 18, 2020 -

Mt. Ephraim Chrysler Dodge responded

,

October 14, 2020

This was the First time serving at the dealership and It could not have been better. Fast, Courteous, and the amount I was told. A+ More

by jmatthews856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of our team. We value your business and we look forward to any future visits!

October 13, 2020

I Went in for a recall for my car. I was in and out and the staff was very nice. They did a fantastic job on my car as well as explained everything in detail. More

by flvance0910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the great review! We are pleased to see that our team provided you with excellent communication and had your car taken care of satisfactorily. If we can do anything else for you, please be sure to let us know.

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