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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,029 Reviews
Call Service Center (856) 931-2000

1,029 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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November 28, 2020

This establishment is the best! I moved over 70 miles away, but I still purchase my vehicles from and bring my car to Mt Ephraim Dodge for service. More

by marleyhelene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 27, 2020

Thank you so much Mt. Ephraim Chrysler Dodge. Your team was excellent and so helpful in the car buying experience! I'm glad we stopped by just for "five minutes' and found a great car!!! More

by JAMES.C.SIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Banasiak
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Nov 28, 2020 -

Mt. Ephraim Chrysler Dodge responded

James, It's wonderful to see that our team worked hard to provide you with a memorable visit! We hope to see you back here again shortly.

November 26, 2020

What should have been a 45 min wait, turned into 2 1/2 hours for an oil change. Was consistently told “ should only be a couple more minutes”! More

by kevinw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
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Nov 28, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, We are sorry to hear about your experience in our service department. We would like to discuss this further with you. We take our service very seriously. Please reach out to me at your earliest convenience Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

November 25, 2020

Very friendly staff get the job done the check in make sure that you are good and let you know every step of the way of how the job is doing More

by mikeab2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for sharing your feedback with us, Mike! We are pleased that our team went the extra mile for you. If there is anything else we can do for you, please be sure to let us know.

November 24, 2020

Great customer service people from start to finish and my new tires are awesome. Thanks for your great job done! I would definitely come again here for my tires and service. Very convenient. More

by georgestrassner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive feedback! We are happy to know that you were provided with great customer service from start to finish and we hope that you will continue to visit us.

November 18, 2020

Need to do a better job when it comes to have your car serviced. Pickup needs to be a smooth transition. Couldn’t find my car. Car was scratched too. More

by snake61769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your disappointment with any services that did not exceed your expectations. Can you please reach out to me directly with your preferred contact information? Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

November 17, 2020

There is never a problem when I'm having my car service at My Emphriam Dodge. Will organize staff. From the front to the back More

by pgriffin4087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
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Nov 18, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive review! We're glad to hear your service experiences have been such a pleasant ones.

November 13, 2020

Very very helpful and friendly staff so happy with there experience they fixed my car quickly as usual. Appreciate your discount. Thank you for your quick service. More

by tamooransari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the wonderful review! We are so pleased to see that our team provided you with consummate service. You are so welcome; we look forward to working with you again.

November 11, 2020

On point,friendly, clean professional love this place very recommended,they answer all my questions don't really need a Appointment fast,reliable great service. More

by boripearl69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive feedback! We are happy to know that you had a 5-star experience with us and with the help of our team who were friendly and professional. We appreciate you recommending us and we look forward to any future visits!

November 07, 2020

As usual John , Carla and the rest of the service department always provides the best of service and clearly explain each and every option available to make your repair experience that much easier More

by ChuckV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena Fischer
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Nov 07, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to provide us with your feedback! Please let us know if there is anything else we can do to assist you. We look forward to serving you again in the future.

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