Mt. Ephraim Chrysler Dodge - Service Center
Mount Ephraim, NJ
1,047 Reviews of Mt. Ephraim Chrysler Dodge - Service Center
Terrible experience Ive ever Had I suggest People not go here unless they want to keep going back! Dont do it here! Seriously good at here unless they want to keep going back! Dont do it here! Seriously good at More
This was one of the best experiences of my life. They blessed me, they did all of the services needed and only charged me a small portion. Very friendly and caring and good work. I recommend them to any blessed me, they did all of the services needed and only charged me a small portion. Very friendly and caring and good work. I recommend them to anyone. I have always had a good experience there. Can't thank them enough. More
Friendly customer service and timely. They told me it would take 1-1.5 hours and my vehicle was ready within an hour. Will return would take 1-1.5 hours and my vehicle was ready within an hour. Will return More
It’s not the closest Dodge Service Dept., but it’s a worthwhile trip. The reason is Nate. His knowledge of the product line and automotive technology give us confidence to drive the extra miles. Done wi worthwhile trip. The reason is Nate. His knowledge of the product line and automotive technology give us confidence to drive the extra miles. Done with a smile and a great attitude we might add. More
They were able to take care of my recall concerning reprograming the PCM software in a timely fashion & it might've took 2 to 3 hours, which was done at no charge reprograming the PCM software in a timely fashion & it might've took 2 to 3 hours, which was done at no charge More
You guys rock. Very fast and they have a skilled team, nothing but professionals. Nate is a really stand up guy tells you what is best for your vehicle. nothing but professionals. Nate is a really stand up guy tells you what is best for your vehicle. More
Great service department,friendly knowledgeable staff.The dealership is very well maintained.I would recommend this dealership to all my family and friends.Best in South New Jersey . dealership is very well maintained.I would recommend this dealership to all my family and friends.Best in South New Jersey . More
First & foremost. Nate Hale is a nice guy. Great service writer. That was a good experience. The rest of my experience was not good as usual. I have extreme backlash & noise in my rear differential. I hear writer. That was a good experience. The rest of my experience was not good as usual. I have extreme backlash & noise in my rear differential. I hear it & feel it. Everyone that rides in my truck hears it & feels it. The service manager doesn’t. So I have to search & find a Ram dealership with a master tech that knows Ram trucks that will adjust & get the excessive play in my rear out. Thanks for wasting my time Mt. Ephraim Dodge. Never again. I said it before but this time I mean it. I’ve had 2 very bad experiences before & I swore I’d never go back. But I hoped that just maybe the service department there maybe got better. It’s really sad that such a easy fix couldn’t be performed to make my $72,000. Truck right. That’s just sad. More
Nate was awesome and I would definitely return Very Nate was awesome and I would definitely return Very helpful and had my car in and out in no time thanks for the the help Nate was awesome and I would definitely return Very helpful and had my car in and out in no time thanks for the the help More
Mt. Ephraim provides an excellent service. We have been using this place for years. Even though it is not the closest one (40 min away). They are quick and efficient, troubleshooting the problem to the sou using this place for years. Even though it is not the closest one (40 min away). They are quick and efficient, troubleshooting the problem to the source. Their loyalty to customers is truly exceptional. They even waived copay, simply because we have purchased vehicles through their dealership. The last repair process was flawless. Not only they have taken care for mechanical issues, but repaired body damage (from accident) to the perfection. Personnel is very friendly and easy going, always listening and working to accommodate us with our busy schedule. Both managers (John or Frank) are there for years, and they really work with customers towards maintaining long lasting relation. Last thought: For a while we have considered Nissan as a replacement for our aging fleet. After last experience at Mt. Ephraim convinced me otherwise. We are staying with American product. We are going to purchase dodge again. More