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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,029 Reviews

1,029 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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March 12, 2021

Nate was awesome and I would definitely return Very Nate was awesome and I would definitely return Very helpful and had my car in and out in no time thanks for the the help More

by Euodias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
Mar 14, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hello there, and thank you for letting our team here at Mt. Ephraim Chrysler Dodge know that Nate delivered spectacular service to you during your visit with the Service Department. Please reach out if there's anything else we can do for you or your vehicle!

March 10, 2021

Mt. Ephraim provides an excellent service. We have been using this place for years. Even though it is not the closest one (40 min away). They are quick and efficient, troubleshooting the problem to the sou More

by jack.se.tech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank from body shop and John from service
Mar 11, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to leave a review. We're happy we could exceed your expectations! We really appreciate your recommendation and if there is anything additional that we can do for you, please let us know! Take care!

March 08, 2021

Nate was perfect customer service was amazing the wait was shorter than expected thumbs up for having grade a service thanks a whole bunch happy More

by dramamama1428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
Mar 10, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to share your perfect and amazing experience with Nate in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Mt. Ephraim Chrysler Dodge.

March 04, 2021

Good service. My question is that why do these surveys always focus on those at the bottom of the pyramid and never ask questions about corporate decisions such as features, design, and other things? More

by Rudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Mt. Ephraim Chrysler Dodge responded

Rudy, thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Tom. We appreciate the positive feedback, and we are looking forward to seeing you in the future at Mt. Ephraim Chrysler Dodge!

March 01, 2021

The service from Nate was above and beyond. He kept me involved with the progress of my vehicle. It was ready when he said it will be ready. More

by dwwilliams24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
Mar 02, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the excellent review! We are happy to see that Nate's amazing service was communicative and thorough. If Mt Ephraim Chrysler Dodge can do anything else for you, please be sure to let us know.

February 27, 2021

It is always a great experience at Mt I Dodge. The service is professional and very friendly. Expert service all the time. The follow up email as to what services were provided, is greatly appreciated More

by debtropp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla, Anthony Laganella
Feb 28, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi, thank you for taking the time to leave a review for us at Mt. Ephraim Chrysler Dodge. We're happy we could meet your expectations! We are stoked you had a great experience! If you have any further questions, please give us a call. We're always happy to help!

February 27, 2021

The experience at that dealership is so amazing they greet as a human being.. truly works with you on becoming an owner.... maybe that’s why I got three cars from there.. I will requirement anybody who More

by timmycmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McErlean Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jil Gladfelter, Debbie Green
Feb 28, 2021 -

Mt. Ephraim Chrysler Dodge responded

We are so pleased you enjoyed your visit to Mt. Ephraim Chrysler Dodge! It means the world to see we have earned your trust! Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2021

Bob Ingelido, the service manager went above and beyond ensuring my new radio was programmed correctly after the radio was installed. He personally spent time coordinating the satellite components to ensu More

by Kgranwehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Ingelido
Feb 28, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thanks for taking the time to leave feedback! We're so glad that we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Take care

February 24, 2021

Dealing with a bad situation I had going it was still a great experience with the dealership. Very nice and professional in the service department. More

by badscout007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate in the service department
Feb 25, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the feedback! We are happy to know that overall you had a good experience with us and we will make sure to share your feedback with management. We value your business at Mt Ephraim Chrysler Dodge!

February 22, 2021

I had no issues when I arrived at the service station, it was quick and the oil change service was completed in a timely manner More

by camachoangel190
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to share your review about your oil change at Mt. Ephraim Chrysler Dodge. We are thrilled to know you had a quick and easy experience. Have a great day!

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