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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,047 Reviews

1,047 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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May 13, 2021

Spoke to Service manager to explain recalls and work i needed done on my vehicle. He listened carefully and answered all my questions After all work was completed the service manager explained all the w More

by gabbi5577
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the kind review! We are glad to know that you had a great experience with our Service Department. We hope to see you again here at Mt. Ephraim Chrysler Dodge!

May 12, 2021

Good service great price and it didn’t take that long for me to have my service work completed and me on my way. Very satisfied More

by joseph_rutherford3188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi Joseph, Thank you for your five star review and sharing your positive feedback. We are thrilled our team here at Mt Ephraim Chrysler Dodge provided great and efficient service for you. We are looking forward to assisting you again for any of your automotive needs.

May 11, 2021

Always professional, personable and courteous. My vehicle is always finished on time and clean. I would definitely recommend this dealer to my friends and family. More

by wilsman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the wonderful review! We love knowing that you always have a great experience at our Service Department. Please let us know if we can be of any further assistance to you.

May 05, 2021

John and Nate (and previously Joe) in the Service Dept. are awesome! They explained everything in detail including cost and then they service was performed as requested and done on time! Excellent work eve More

by visgod1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to share your review with us at Mt. Ephraim Chrysler Dodge. If there's anything further we can do for you, we are happy to help!

May 05, 2021

The staff and service team were great! Constant communication while my car was there to be serviced under a 3rd party warranty. My car drives great now. Definitely would recommend this dealership f More

by Michelle.roche26
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi Michelle, Thank you kindly for your five star review and your positive feedback. We are thrilled that you experienced a professional and communicative service here with our team at Mt Ephraim Chrysler Dodge. We appreciate your recommendation and look forward to assisting you again in the future.

May 05, 2021

I’m very upset and disappointed! I dropped my truck off a day before serving because of a mixup on the dealerships end, and it was supposed to be worked on first thing in the morning! Now, the day is over, I More

by ldupree23
Customer Service
Recommend Dealer
No
Employees Worked With
Nate,& John
May 06, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hello, I take your feedback seriously and would appreciate the opportunity to speak with you to better address your recent service experience. Will you please contact me when you have a moment? Thank you. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

May 05, 2021

John Smashey in service was a complete professional from start to finish. And the parts department is the best. Always seems to have everything. Thanks More

by Cgavin0427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Miloszenski
May 06, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hello, Thank you very much for your five star review. We are delighted to know that John and the service department provides above and beyond service. We appreciate your kind words and feedback and look forward to your next visit. Thank you for choosing Mt Ephraim Chrysler Dodge.

May 02, 2021

The dealership is great for service! It’s important to know what your car need and review your car manual for the maintenance schedule before bringing your car in for service! Always follow the guidance i More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the high star rating of our Service Department. We are happy to learn your experience with us at Mt. Ephraim Chrysler Dodge was great! Please feel free to reach out if we can assist you with any future service needs.

May 01, 2021

they got me in and out all three times no problem and now the door works fine it locks and unlocks when it is supposed to More

by jinxsr11@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi there, Thank you for your great review and sharing your experience. We are thrilled that our service department were able to assist you in an efficient and professional manner. We appreciate you choosing Mt Ephraim Chrysler Dodge and we look forward to your next visit.

April 30, 2021

Very friendly and professional staff. The service and experience was flawless. Nate at the service desk made me feel real comfortable and he explained everything in detail on what I needed done to my ca More

by nstanley70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
May 01, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi there, At Mt. Ephraim Chrysler Dodge we thank you for your five star review. We strive to keep our customers updated and informed and so we are ecstatic to hear about your recent experience with Nate. Thank you for choosing Mt. Ephraim Chrysler Dodge and we hope to continue to assist with all of your future automotive needs.

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