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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,047 Reviews

1,047 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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June 25, 2021

Easy quick in and out service. Professional. I have purchased 2 vehicles here and they always worked out well. Appointments are easy to make. Very satisfied More

by dhillerjr21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for sharing your positive experience with our Service Department. Glad to learn your car is back on the road! We look forward to seeing you again soon!

June 22, 2021

They rotated my tire and change the oil on my 2020 Gladiator.While rotating the tire they crack on of my caps, they stated that is was broken before I came to get my service. That BS if it was cracked More

by rfisher1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate
Jul 07, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hello, Thank you for bringing this to my attention. I'd like to know more about your visit with us here at Mt Ephraim Chrysler Dodge and your service experience with your 2020 Gladiator. Would you please reach out to me at your earliest convenience? Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

June 09, 2021

It was a great experience I had with the service department. I went to get my RAM serviced and it was done in a timely matter that I could return to work quickly. More

by katelynrodman12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the excellent review, Katelyn! We are thrilled to learn that your RAM was returned to you in top-notch condition. IF Mt Ephraim Chrysler Dodge can be of future service, please be sure to let us know.

June 09, 2021

Pleased with the work done on my vehicle. Overall great experience and great customer service. Will go back for future service at this dealer. Quick turnaround time as well. More

by mikesmakulski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the outstanding review, Mike! We are so glad to see that you were impressed with the service you received at Mt Ephraim Chrysler Dodge. If we can do anything for you in the future, we are here for you.

June 08, 2021

I always in great hands when I stop pass for service. Gets me in and out like a OG classic! I recommend if you trying to join the Mopar family, stop pass in check MtECD out! If you don’t see what you wa More

by reefgood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shereef
Jun 09, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to share your great experience with Tom, Chris, and Shereef in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Mt. Ephraim Chrysler Dodge.

June 08, 2021

The girl scheduling the appointment told me I had to "leave my car" all I needed was an antenna. I explained that all that needed to be done was screw it in, she didn't want to hear it, When I arrived More

by njlawinfo
Recommend Dealer
No
Employees Worked With
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your interactions with our team during your service visit. Can you please contact me at your earliest convenience? I appreciate your time! Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

June 05, 2021

Drop off was convenient. Work that needed to be done was explained. They communicated with me throughout the process. I was not happy that certain things were not covered by my “extended warranty “ More

by reneer0924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mt. Ephraim Chrysler Dodge responded

That's great to see! We are thrilled to learn that you were treated to communicative service and that you are completely satisfied with the work that was done. Please let us know if Mt Ephraim Chrysler Dodge be of future service.

June 03, 2021

Everything was repaired. Nate is service took the time to address my concerns. I actually interrupted his lunch and still he was very willing to take the time to walk outside to take a look at the issue I wa More

by johnh1378
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Jun 05, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for sharing your feedback with us, John! We are glad to see that Nate went the extra mile to ensure that your repair was taken care of correctly and that you are back on the road safely. If we can be of future service, Mt Ephraim Chrysler Dodge is here for you.

May 25, 2021

Staff is very knowledgeable and professional. They go through all the details about the service that will be performed and leave you feeling comfortable about the work. More

by mwh2453
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi there, Thank you for taking the time to give us your review. Your kind words about our team are appreciated and we are glad that your experience was knowledgeable and professional. Thank you for choosing Mt. Ephraim Chrysler Dodge and we hope to see you again.

May 21, 2021

I received great service for my first oil change! Nate squeezed me in and got me in and out. Thank you and I’ll be back!! More

by Kevin Gleason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
May 23, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi Kevin, Thank you for your positive feedback. We strive to ensure that we can assist our customers in a timely manner, therefore we are delighted to hear about your recent experience with Nate. Thank you for choosing Mt. Ephraim Chrysler Dodge and we hope to see you again.

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