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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,029 Reviews

1,029 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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August 30, 2021

They got me in and out in less time then he estimated provided me with a coupon to reduce the cost. Took the time to answer some question followed by printing off the options my truck has . As the stic More

by CK2Wheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Mt. Ephraim Chrysler Dodge.

August 30, 2021

They provide good customer service at this dealership. I would recommend them to anyone. This 25 word minimum business needs to stop. I won’t give another rating because of it. More

by vgaudiuso
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Mt. Ephraim Chrysler Dodge.

August 20, 2021

Service department is quick, clean and kind. Certified mechanics know the vehicles well. They look after the vehicles as if they were their own evey day driver vehicle. More

by coachrich66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thanks for your review! We are happy to see that you had a great experience with our Service Department!

August 16, 2021

Told me 2019 ram 1500 problem was the brake clips mind you never fixed cause supposedly the parts where back order . I took my car to my regular dealer ship turn out it’s my drive shaft how you get brake More

by quilesm42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

August 14, 2021

LOOK AT THE REVIEWS ON THAT DEALERSHIP FOR WHY & TO COMPOUND THIS BOB & DAVE TRIED TO CHARGE ME 7TIMES MORE THAN THE PRICE WAS - CRIMINALS! More

by leospearman1126.ls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BOB & DAVE BOTH CRIMINALS
Aug 15, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hello, I would appreciate the chance to speak with you regarding the price in question. When you have a moment, please feel free to reach out to me at your own convenience. I look forward to connecting with you to address your feedback. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

August 04, 2021

Had warranty work done. The part was received quickly & John waisted no time getting me in for the repair. He had me wait & put a mechanic on the job right away. I was happily on my way in approximately an More

by gmccall54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John - service department
Aug 05, 2021 -

Mt. Ephraim Chrysler Dodge responded

Mt. Ephraim Chrysler Dodge thanks you for the 5-stars and feedback. The team is glad your experience was a good one. We look forward to future visits.

August 02, 2021

Dealing with John Smashey was great. Very professional service. Problem was solved and everything was fixed. John took care of everything that had to be done. More

by lap-jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the 5-stars and feedback. The team at Mt. Ephraim Chrysler Dodge is glad your experience was professional. We look forward to future visits.

Aug 03, 2021 -

lap-jr responded

My email is: lap-jr@msn.com

Aug 03, 2021 -

lap-jr responded

Thanks for all your help.

July 25, 2021

Friendly,knowledgeable, people...very efficient and prompt service...just had my vehicle serviced and am now looking forward to revisiting the showroom in the near future for purchasing More

by mafaksy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to mention Tom and Chris! We truly appreciate your positive feedback, and we are looking forward to working with you for years to come at Mt. Ephraim Chrysler Dodge.

July 23, 2021

Service department is top notch. Accommodate my needs. Got me a timely ride home. Fixed my trucks leak fast & got on my way fast. Totally trust in them More

by Chef Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate is my guy & a great ambassador
Jul 25, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for your review for our Service Department at Mt Ephraim Chrysler Dodge. We're glad to see your trucks were fixed in a quick and efficient manner!

July 15, 2021

MT Ephraim Chrysler Dodge is a high-quality dealership I bought a 2019 Challenger RT in March of 2020 the purchase of the vehicle went very smoothly I so far have had to oil changes at the recommended inter More

by boomerbott1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thanks for the positive review! We can't tell you how nice it feels to hear that our team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your 2019 Challenger RT!

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