Mt. Ephraim Chrysler Dodge - Service Center

Nate the service advisor was great and accommodated me greatly! This is my go to spot. greatly! This is my go to spot. More

Excellent job it was a very professional and facets new job and you are very They were very professional job and you are very They were very professional More

ALWAYS GREAT SERVICE WITH EXCELLENT MECHANICS ON DUTY. NEVER HAVING TO WAIT LONG FOR REPAIRS OR SERVICE. NEVER HAVING TO WAIT LONG FOR REPAIRS OR SERVICE. More

Very efficient, was able to get right in with my set appointment and out in a reasonable time. appointment and out in a reasonable time. More

Went to the express lane for oil change got me in and out within an hour ! within an hour ! More

Took my car for repair as it was sold to me with a messed up axle and it is even worse than before I dropped it off. They had my car for 20 days...awful experience. Will never purchase a vehicle from them ag up axle and it is even worse than before I dropped it off. They had my car for 20 days...awful experience. Will never purchase a vehicle from them again More

It's always a good experience when I come into this dealership. But this was the first time I wasn't approached about buying a vehicle. dealership. But this was the first time I wasn't approached about buying a vehicle. More

Mt. Ephraim Dodge lost me as a customer. They worked on my transmission of my 2016 truck twice. The last time they said I would need a rebuild or new trans. The rebuild was going to be over $5k and would h my transmission of my 2016 truck twice. The last time they said I would need a rebuild or new trans. The rebuild was going to be over $5k and would have a 3yr warranty. The manager suggested calling corporate and open a case. Corporate okayed the repair. Life was good for 3 months. I was told that the part that failed was not one that they had replaced. The rebuild trans was now over $8k and that price was with a $1500 credit for the previous work. More

I purchased the car here a couple years ago. Sales was a good experience. Service is quick and professional. Very knowledgeable and easy to communicate with. I highly recommend them. good experience. Service is quick and professional. Very knowledgeable and easy to communicate with. I highly recommend them. More

Went to get my cars Bluetooth fixed. Dropped my car off twice and they fixed recalls which is totally fine. Dropped it off a 3rd time and they fixed the blue tooth. It worked for a day and then it went rig twice and they fixed recalls which is totally fine. Dropped it off a 3rd time and they fixed the blue tooth. It worked for a day and then it went right back to not working. I called and told them and they just asked when I could bring it again. Figured they’d at least try to sound apologetic that their fix wasn’t permanent. Nonetheless I dropped it off again. It’s like 8pm and I’m on my way out and I haven’t heard anything back. I call them and the lady said it’s been finished. I was waiting on my car and they didn’t even bother to tell me it was done. How they fixed it the second time, was the same way they fixed it the first time. Even tho it clearly didn’t work the first time they did the same thing just to get rid of me. My Bluetooth doesn’t work and I’m out money. Also during my 3rd visit I told them I had a hole in my tire and if they could fix it I don’t mind paying for it. I figured they’d plug it. When I got in my car my air pressure was fine but a few minutes later it dropped, because it needed to be plugged but all they must have done was filled it back up with air which I can do myself again the wawa next door. Long story short, I understand they were recalls and I wasn’t maki my your shop a ton of money with my Bluetooth repair, but the lack of effort is inexcusable and I rather just not have my Bluetooth fixed than to back to mount ephriam dodge and receive xxxx effort and customer service. More