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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,029 Reviews

1,029 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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February 16, 2022

Great customer service. Super friendly. Easy scheduling and I had my van back the same day. Tech was very friendly and explained the repairs he had done. Will definitely use More

by taralh621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2022

Great job by the entire staff in the service department. Counter staff was great, repairs done perfectly. More

by kerst01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2022

Price is reasonable, wait in lounge was not too long, I wandered to look at new cars then off to store next door for a drink, car was done as soon as I got back to the lounge. More

by jennybum275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
February 12, 2022

This dealership sucksDo not recommend this place at all This dealership sucks Do not recommend this place at all they are total rep off they will cheat you in a minute More

by Rickolsen78
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
February 11, 2022

Work was performed as requested. All questions I needed to have an answer to were answered immediately. More

by Jchobby17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Super nice people. Fixed my car quickly and even advised my tires needed replacement in front . So great More

by xterra3100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

They have always serviced my cars. From the day the drive shaft failed to completion, their service was impeccable. Everyone involved was both professional and caring! More

by tonirbonnette
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP, Head of Service, Nate my service advisor
February 09, 2022

Mt. Ephraim Dodge service would not honor a Mopar oil change/tire rotation service contract purchased from another dealership. I overheard the head service manager telling one of his mechanics to “make More

by BE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Mt. Ephraim Chrysler Dodge responded

Hi, I appreciate you bringing this to my attention. Mt. Ephraim Chrysler Dodge takes customer satisfaction very seriously and I would like to learn more about your service visit. Would you kindly reach out to me at your earliest convenience? Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

February 07, 2022

Service was great. Practically in and out. I was advised on my next visit what to expect. More

by dixon_fredjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

I’ve alway’s liked this dealer they tell u exactly what it is n how much, no beating around the bush!! More

by juan196633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob from service
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