Mt. Ephraim Chrysler Dodge - Service Center

Service took too long. ...got there at 8am didn’t leave till 3pm!!!! Kept being told how long but it constantly was changing...7 hours sitting there was ridiculous. ...got there at 8am didn’t leave till 3pm!!!! Kept being told how long but it constantly was changing...7 hours sitting there was ridiculous. More

The problem that I am experiencing with my transmission has not been resolved but the customer service is excellent and makes dealing with the concerns easier. has not been resolved but the customer service is excellent and makes dealing with the concerns easier. More

It was a smooth and quick process to get an oil change I would recommend it. would recommend it. More

My experience with Mt. Ephraim Chrysler Dodge was excellent their customer service is great I purchased my car there 3 years ago and this is the only place I go to for oil c Ephraim Chrysler Dodge was excellent their customer service is great I purchased my car there 3 years ago and this is the only place I go to for oil change or any other problems with my vehicle . More

So. ..we were on a 6 hour trip to Schenectady NY and caught a flat tire on the NJT at exit 3. The tire pressure monitor flashed and we had just enough ti ..we were on a 6 hour trip to Schenectady NY and caught a flat tire on the NJT at exit 3. The tire pressure monitor flashed and we had just enough time to get off the exit and pull into a parking lot before it went totally flat. A service call and change to a donut tire got us mobile after an hour and a half wait, but we needed the flat to be fixed. Thank goodness the Dodge dealership was right down the road. Service Advisor Bob Woodward wasn't permitted by law to fix the flat because it was on the outer seam, and he didn't have the replacement tire in stock. We had a pressing family issue and couldn't spend the night in NJ, so he took the time to look up a local tire dealer and gave us the number. The tire dealer had one tire in stock but only had one mechanic on duty and couldn't perform the tire change. He held the tire for us. We went down there, picked up the tire, went back to the Dodge dealer, and Bob Woodward got us in quickly and changed the tire, balanced and remounted it. If it weren't for Bob Woodward we might have had a bust of a trip! As Service Advisors go, this man is the real deal- an understanding, courteous, efficient pro!!! Thank you, Bob- Bruce & Peg from DE More

Great service the best around. I will be back for future service and I will recommend you to anyone else. I will be back for future service and I will recommend you to anyone else. More

Nate is very helpful and detailed every visit Always trying to make to customer happy Keep doing a great job trying to make to customer happy Keep doing a great job More

Nate Hale is the reason why we have ALL of our service done by your dealership and will continue to do so !! done by your dealership and will continue to do so !! More

This dealerships service & maintenance department needs updating.the cost of maintaining my vehicle here is way over priced. I won’t buy another vehicle there updating.the cost of maintaining my vehicle here is way over priced. I won’t buy another vehicle there More

Staff were friendly, service was good. I take my truck here for regular service. I will be looking for a service plan as my dealer coverage will soon end I take my truck here for regular service. I will be looking for a service plan as my dealer coverage will soon end More