Mt. Ephraim Chrysler Dodge - Service Center

Devon was a great help! Explained everything that was going on and being done with the car. Thank you for such good service!! Explained everything that was going on and being done with the car. Thank you for such good service!! More

Paid premium price for dealership to install trailer hitch on Durango RT, more in labor than parts. Expected top-level of service for what I paid from certified techs using OEM parts. Went along with wh hitch on Durango RT, more in labor than parts. Expected top-level of service for what I paid from certified techs using OEM parts. Went along with whatever dealer said needed to be done out of trust. Work took over 2x longer than estimated, and when vehicle picked up the hitch cover was scratched up and rear numper has a coin sized chunk taken out. Dealership didn't note the damage at all. I contacted service dept, got no response, and after second call I got a message dealer is still waiting for replacement parts to fix. We are almost at 2 week mark and I still don't have new communication on when they are going to be ready to make this right. More

I had an exceptional experience at Mt. Ephraim Dealership. From the moment I walked in, the staff was friendly, professional, and attentive. They made the entire car buying process smooth Ephraim Dealership. From the moment I walked in, the staff was friendly, professional, and attentive. They made the entire car buying process smooth and enjoyable. The sales team was knowledgeable, taking the time to understand my needs and guiding me through the options without any pressure. The dealership itself was clean, well organized, and had a great selection of vehicles. The financing process was transparent, and the customer service was top-notch. I left feeling confident and satisfied with my purchase. Highly recommend Mt. Ephraim Dealership for anyone in the market for a new or used vehicle! More

No communication. Unprofessional. The sales staff was great! They helped us find our car that was still in the garage and not ready for pickup. Will never bring ou Unprofessional. The sales staff was great! They helped us find our car that was still in the garage and not ready for pickup. Will never bring our car there again. Even for a recall. We’ll go to CH!! More

The service was great, it was done in a timely manner, and the staff very nice and helpful! and the staff very nice and helpful! More

This experience I had was just ok they didnt put my next oil change service sticker on so I guess i drive until my light come on and they service desk told me I needed some outlandish part and price for my oil change service sticker on so I guess i drive until my light come on and they service desk told me I needed some outlandish part and price for my vehicle that I was never aware of needed before More

Friendly staff, very knowledgeable, they have my business for a long time now, there's always a place to park and the drive up service door is second to none. for a long time now, there's always a place to park and the drive up service door is second to none. More

I work with a wildlife company. We need our trucks on the road and the whole service department keeps it that way. . John is my main contact and he is very , helpful good communic We need our trucks on the road and the whole service department keeps it that way. . John is my main contact and he is very , helpful good communication, and always takes care of our problems More

I scheduled a 90000 miles check up. Requested air filter be change, tires checked and rotated, oil change and mulitipoint check. I was ok with the $202 charge. I picked up vehicle only Requested air filter be change, tires checked and rotated, oil change and mulitipoint check. I was ok with the $202 charge. I picked up vehicle only thing done was multipoint check and oil change. I’m glad it was only $74 but I requested other services be completed that were not. Now to schedule another appointment to get these done is a nuisance. More

This is one of the worst experiences I’ve ever had with a buying from this dealership. buying from this dealership. More