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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,030 Reviews

1,030 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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November 18, 2022

A plastic side part of the driver's seat broke and the seat itself ripped. The employees kept me in the loop as my parts were back-ordered. When the parts arrived, making an appointment was easy. After More

by LEON14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

Informative reps kept me in the loop concerning all aspects of my service and even told me if I had any issues to come back and they would work with me to fix my problem and the crew came through with More

by cpmcduffie40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McErlean Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise "Reds" Lombardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole White
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

What a nightmare! We asked them to make a duplicate key. After 5 days, they said we needed a new ignition switch. What? They gave us back the original key and we d More

by Lenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

Great experience service division was very helpful and honest. Service division kept me informed of my repairs throughout the entire process. Highly recommend using them. More

by clarkneil127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

They were going to charge me $1900 to fix my horn and $1700 to fix my heat. Went down the street and they fixed both for a total of $600. Bunch of crooks More

by rgjgjg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2022

Outstanding service. Brian Ulerick is the only mechanic I will let work on my vehicles. More

by mwh2453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ulerick
November 09, 2022

Nate and team always ensure my vehicle is road worthy. I travel across state lines to bring my 3 dodge vehicles to be serviced. More

by 3hrsroundtrip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate hale
November 09, 2022

Called for an oil change and received an appointment for the same day. Was in and out in an hour More

by katelynrodman12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Great with the turn around time on service and very professional. Look forward to my next visit More

by CHRISTOPH.COLON.43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2022

This place is terrible. Full of rude, ignorant and shady people. service is horrible and the manger is incompetent! [ THIS IS THE TEXT ANSWER FROM THE SERVICE MANAGER] pleas More

by gtobin1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom McMullin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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