Mt. Ephraim Chrysler Dodge - Service Center

Smooth transaction, wonderful customer service. Was taken care of from the time I walked in the door, and even after I left. Was taken care of from the time I walked in the door, and even after I left. More

Friendly service and the service department is top notch. Excellent customer contact. Would highly recommend them to anyone. Trust is a good word to describe the service department. Excellent customer contact. Would highly recommend them to anyone. Trust is a good word to describe the service department. More

I have a brake issue and I needed it fixed. I was 92 miles away from home with a commercial load on. They said they would fit me in and used genuine Dodge parts. They were very reassuring and c I was 92 miles away from home with a commercial load on. They said they would fit me in and used genuine Dodge parts. They were very reassuring and continued to update me. I do believe I will travel to that dealership next time I need service. I’m hooked on the attention that was provided. More

Great,,, the Sales Manager was the best. He facilitated the entire recall process and helped me along the way. He facilitated the entire recall process and helped me along the way. More

Always great service at this dealership . The staff is friendly and knowledgeable. Always goes the extra mile The staff is friendly and knowledgeable. Always goes the extra mile More

Price for repairs is outrageous! ! You can go online and price out the parts that were replace and you can see for yourself that yor were ripped off. Service guy told me I needed a n ! You can go online and price out the parts that were replace and you can see for yourself that yor were ripped off. Service guy told me I needed a new rim would cost $800 -$1000. Went online and I could get the exact same rim new for $400 - $500. I understand that there are labor cost involved but Serious!! When I told them I couldnt afford a new Rim the Service guy DIDN'T say "Oh its very unsafe for you to drive the Truck with the original rim I had on it!" NO he didnt! I got home and check the Rim and guess what? I dont need a new rim! Even with out the new rim they got me for $1600. which is shameful!! Giving them a 3 star is being Generous. Of course they were nice as they rip you off! More

This has been my only bad review on the dealership since I had to return my vehicle back with the same noise initially was taking in for. and the front engine compartment the throttle body housing and afte I had to return my vehicle back with the same noise initially was taking in for. and the front engine compartment the throttle body housing and aftermarket filter was taking loose and left that way. This after was told the work on a leaky radiator was done no signs of such work was present ???? oil was all over engine after oil change was completed seems unfair to service department since the staff at desk were all great and polite and willing to get it right . I still have not gotten my vehicle back due to a warranty hold up. none the less been with out a car since 3/30/2023 till ?? and out of $$$1200 More

Great customer service. They were Attentive with clear communication. It was Overall a great experience. Thanks They were Attentive with clear communication. It was Overall a great experience. Thanks More

This dealership goes above and beyond to work with you and has top of the line customer service. and has top of the line customer service. More

Top tier service, Excellent advice and people who actually care about your truck and service needs, I couldn't imagine going anywhere else actually care about your truck and service needs, I couldn't imagine going anywhere else More