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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,025 Reviews

1,025 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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July 27, 2023

The salesman Kevin was good but I had to go back a few times for missing spare tire parts also the trunk was full of parts that was supposed to be replaced on vehicle before being sold More

by hbpratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

6 hours for two tires to be put on and a wheel alignment. I watch the guy have it up to change 2 tires for 5 hours and then brings it over to the wheel alignment machine and does it in 30 mins. And then the More

by Rd2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea the names of these people
July 25, 2023

All in all, a good experience. A glitch or 2 but it was easily taken care of by John in Service. More

by debtropp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Nate in Service
July 24, 2023

I was sad I couldn't get my truck fix no part's but i found the part you said was discontinued?? More

by chbaylor63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

chbaylor63 responded

Good evening mt Ephraim dodge how is it that you couldn't find the part for my truck but i did and it's being delivered this Friday and i was there for 3 hr .But yet you had the audacity to ask if i wanted to sell my truck ?? That's not what I expected when I bought my truck in to be service 2006 dodge ram 2500 mega cab

July 21, 2023

Working with the service manager Nate was an awesome experience. The part that was needed took a bit longer to arrive but as soon as the dealer got it, they were able to get me in and out quickly with m More

by LUIS TALHAO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Hale
July 20, 2023

Had a Saturday appointment for a oil change and was in and out very quickly. Great service More

by Johnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Very quick service and professional service Would recommend them to friends and family for service More

by sirhc218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Always have an excellent customer experience at Mt Ephraim Dodge! Seem less process beginning with scheduling my service appointment online to fulfillment. Although I thought the car only needed an oi More

by yknottdesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smashey?
July 17, 2023

The service department at Mt Ephriam Dodge is the best. Nate and John are awesome. They are reliable, honest, and efficient. I have never had an issue with the service there and would recommend it to anyon More

by visgod1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Hale, John
July 16, 2023

Excellent service provided by Nathan Hale and the rest of the crew. Sales division is eager to help More

by LHESS4266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hale Service mgr
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