Mt. Ephraim Chrysler Dodge - Service Center

Service is incredible even though they are very busy and a bit short staffed. I wish I could have been updated sooner on my car’s repairs but I was told there was a problem finding the needed parts. a bit short staffed. I wish I could have been updated sooner on my car’s repairs but I was told there was a problem finding the needed parts. More

They did a great job! The service desk guys were awesome, and the mechanic, Don was fantastic. I highly recommend them. The service desk guys were awesome, and the mechanic, Don was fantastic. I highly recommend them. More

The service center is great in and out and the people working there a good people friendly working there a good people friendly More

I’m very displeased with how my vehicle was damaged after picking it up from a service. My door was dented, both of my rockers were scraped up, handprints all over my headliner, dead bugs all over my dashboa picking it up from a service. My door was dented, both of my rockers were scraped up, handprints all over my headliner, dead bugs all over my dashboard, bolts and screws left on my floor, and my radio station was changed. I tried calling and texting the service manager but no return call. I sent one last email and if I dont get a reply I’m calling my lawyer. This is ridiculous. More

There’s no dealership I’d rather go to than Mt. Ephraim. The service is is excellent and precise. Everyone is friendly and welcoming. Ephraim. The service is is excellent and precise. Everyone is friendly and welcoming. More

Very attentive and professional. Address all of my concerns to my satisfaction. Work was done neatly and cleanly Address all of my concerns to my satisfaction. Work was done neatly and cleanly More

I was very satisfied when the parts that were needed to repair my van were not available till the next day, a rental was arranged for me. repair my van were not available till the next day, a rental was arranged for me. More

John smashey is a amazing service rep makes my experiences smooth and easy really knows how to take good care of a customer experiences smooth and easy really knows how to take good care of a customer More

Great experience . . went in for an oil last minute oil change and was taken right in . The service writer was awesome . . went in for an oil last minute oil change and was taken right in . The service writer was awesome . More

First I went to look at a Vehicle. 2018 3500 advertised on the their website and another website. It was an absolute disgrace the condition of the vehicle. Purchased a 2018 3500 of dif 2018 3500 advertised on the their website and another website. It was an absolute disgrace the condition of the vehicle. Purchased a 2018 3500 of different Dealership and it needs to be looked at for service. They told me to take it back to the dealership I purchased it from. Of course there’s a Bumper to Bumper warranty for 60 days or 2000 miles. But they refused to service a Certified Dodge vehicle. More