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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,022 Reviews

1,022 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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September 13, 2023

Service was great and employees were cordial and helpful. They did forget to use my coupon but extended the expiration date to my next appointment. More

by charlie-marie-sceia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Everything was great my vehicle was done when I was told it would be completed More

by bluenw27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate/Frank
September 10, 2023

Usually a simple oil change easy however it seems to have been a problem. Since that day my steering wheel seems a little off to the right while I'm driving. When I try to correct it my truck pulls to t More

by kareem2030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
September 09, 2023

Jack was amazing. He really helped me get out of a car and into a way better one. He's such a sweet guy as well. Better experience than the last one back in 2019 when More

by jenniferpolanco1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
September 08, 2023

Absolutely fantastic customer service. John and his crew took extremely good care of us. 500 miles into our road trip we experienced engine problems and Mt. Ephraim Dodge got us back on th More

by sobarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smashey
September 08, 2023

Service manager is rude and refuses to honor any advertised prices. Asked for General manager to call me and I’m still waiting. More

by magfire291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Hale
September 06, 2023

I purchased my car and had to drive back to the dealership a number of times for various things, but the employees in all departments have been professional and relatively easy to work with More

by Dirtman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise "Reds" Lombardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert, Nate
September 01, 2023

The service department did an excellent job. The service advisors communicated well. Would definitely return for future repairs. More

by VICTORLUGO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

From the time I made my appointment until the time my truck was finished the service was excellent. Everyone was pleasant and took very good care of both my truck and me. More

by oneresearchrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Nate and the rest of the service department were professional prompt and I'm very happy with the service More

by ray.jackowicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McErlean Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise "Reds" Lombardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lovenduski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Laganella
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