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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,029 Reviews

1,029 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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October 20, 2023

Great experience with mt. Ephraim body shop. They were extremely professional and helpful throughout the whole process. The work done was top notch. More

by Joey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, Megan
October 20, 2023

Prompt, great service, and best price around. the inspection report they give you after an oil change is very comprehensive and exactly what’s required from extended warranty companies in the eve More

by lennyh08089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

Did a great job of finding me the exact car I wanted and put together a great deal. I couldn't pass it up! My Salesman Paul was top notch. More

by mmartin26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

The customer service was horrible. I use to like coming to this service center. I came in for an oil change added a cabin filter change. It took 2 hours and I was 1st car in. I had More

by francine.bey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John I think at the Service Desk
October 14, 2023

The price for the parts is marked up way too high. The service was on point. But when my car was finished no one called me. I had to call twice. More

by flexxskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

They caused a problem, they acknowledged and fixed the problem and yet there's another problem. Im not taking my truck back to them, I'll fix it myself More

by Dr. Smakacheek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate
October 11, 2023

Staff is very friendly but they can not help the fact that parts arrive slow, Could do a better job calling customers and keeping us updated. More

by Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Roberts
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Bring my car in for oil change and leave with 5 more things wrong with it. Takes forever to get problem resolved More

by TRISHNAP
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Don’t want to
October 05, 2023

They employees are very nice and helpful with any questions I have regarding my services. More

by MIKE210CES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

Thank you for your time and attention to this review. Service was unsatisfying during this encounter. More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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