Mt. Ephraim Chrysler Dodge - Service Center

The service was satisfying. My car was perfectly serviced. My services was definitely ment to satisfaction. My car was perfectly serviced. My services was definitely ment to satisfaction. More

Good service, clear in what the repairs entailed and the cost. Very friendly and professional. cost. Very friendly and professional. More

Communication was excellent and service was professional. I will continually be returning to service my vehicle at Mt Ephraim Dodge. I will continually be returning to service my vehicle at Mt Ephraim Dodge. More

When I dropped off my truck in the morning they could not check me in because the internet issues. This was fine and they were super polite. When giving them the information for my reason for my scheduled check me in because the internet issues. This was fine and they were super polite. When giving them the information for my reason for my scheduled appointment ( recall) I said I was looking for information on an oil change and the pricing. Since the computer was down they could provide me with that but said they would follow up when it was up and running. I left the vehicle and walked home. When I received the call that afternoon to pick up my vehicle I was surprised it was finished because no one called me about the oil change and pricing. Upon checking out I was shocked at the pricing and upset because no one ever reached out to let me know. I would have never paid that ridiculous amount for an oil change. I can get the same oil change for around $79 (synthetic) up the street where I normally get it. I was also told I would receive a call back on my concerns and I never received that either. More

Customer Service and mechanic were Efficient, polite, and completed the job without issue! My car was ready on time as promised. Definitely will recommend this dealer. and completed the job without issue! My car was ready on time as promised. Definitely will recommend this dealer. More

Service was exceptional from start to finish, waited for my vehicle about an hour and was completely satisfied. my vehicle about an hour and was completely satisfied. More

We always return to Mt Ephraim Dodge because I like the small low pressure atmosphere. They are friendly and usually take care of any problems in a timely fashion. small low pressure atmosphere. They are friendly and usually take care of any problems in a timely fashion. More

Made an appointment on line and dropped my vehicle off on a Saturday morning for the services I selected online. 1 hour after dropping it off I received a call saying that they shouldn't have scheduled me to a Saturday morning for the services I selected online. 1 hour after dropping it off I received a call saying that they shouldn't have scheduled me today and they would let me know in a bit if they could fit me in. I picked it up at closing time. Nothing had been done and he worked up a 3,000 wish list of items. Lol. Need less to say I will not ever buy another vehicle or use the service department. More

Absolutely the worst experience I’ve ever had buying a car. Do not do it - save your money. car. Do not do it - save your money. More

I arrived and got out right in. John came out in person and had a conversation and suggested additives for the engine and also that my radio had a recall John came out in person and had a conversation and suggested additives for the engine and also that my radio had a recall More