Mt. Ephraim Chrysler Dodge - Service Center

Been driving with the car for more than seven months when I first purchased the car I told him the check engine light came on one weeks later so I called and I told him what was the issue it was coming up as I first purchased the car I told him the check engine light came on one weeks later so I called and I told him what was the issue it was coming up as a Evap leak I found out because I had a scanner so I cleared it and drove it for another week. The light came back on said slow evap leak. So I called them to get it fixed because I didn’t have the car for not even two weeks and now I am going on seven months. I still haven’t got a call and say hey Can bring your car in so we can get the problem fixed and this was when it had bumper-to-bumper warranty, so now they giving me the runaround. Keep saying the part is in back order and is only a hose and that the bumper-to-bumper doesn’t cover enough to get the job done so this is not cool until they don’t fix my car. I wouldn’t recommend anyone to go there so now because my check engine light is on I cannot use the Remote Start so every cold day I have to start it up myself outside manually More

Excellent staff and communication with the customers. They are very professional and care about their customers They are very professional and care about their customers More

John in Service was excellent in taking car of my Dodge Ram's warranty and service needs. Ram's warranty and service needs. More

Everyone was so helpful in helping me with my car and I didn’t even buy my car from this dealership didn’t even buy my car from this dealership More

I had a good experience leasing my vehicle except for being told I had to have a 42 month lease . being told I had to have a 42 month lease . More

I recommend the sales dept but ABSOLUTELY not the service department. Sales was extremely helpful and made the sale as easy as I e ever had. My vehicle needed a software update. I was told they should hav department. Sales was extremely helpful and made the sale as easy as I e ever had. My vehicle needed a software update. I was told they should have me out of there in about an hour. I waited over 3 hours and am writing this while I still sit here waiting. Go anywhere else for service! More

The woman who greeted us was wonderful, Frank explained everything and helped my sin in law clean out the car. I wkould recommend my Ephraim Dodge to everyone I know! everything and helped my sin in law clean out the car. I wkould recommend my Ephraim Dodge to everyone I know! More

I was told I needed a new engine block with bad pitting going on. 49k, well serviced and maintained Durango? What? I needed to think, took it to another shop, they fixed bad coil in cylinder#3 for $330. going on. 49k, well serviced and maintained Durango? What? I needed to think, took it to another shop, they fixed bad coil in cylinder#3 for $330. I know I did not trust this deal service department. I was later told a junior trainee worked on it. Was I played into getting a new engine, or forced to shop around in the lot, I think not. Go to a trusted mechanic if your engine light is on. They can work Magic. More

Expensive Untrustworthy Price gouging Low integrity I was quoted $775 dollars for a windshield wiper repair. I took it to another place and they fixed the problem for $112. The 112 included new wiper was quoted $775 dollars for a windshield wiper repair. I took it to another place and they fixed the problem for $112. The 112 included new wiper blades as well. They said they needed to tighten up a few loose screws I know dealerships are traditionally a bit more expensive but this was shameful. I have purchased 2 vehicles from mt Ephraim dodge in the past few years. I will never take my truck back for service and I will likely never purchase another vehicle from mt Ephraim dodge again. More

Was happy with the service team. Communication and updates throughout the process was very helpful. Communication and updates throughout the process was very helpful. More