Mt. Ephraim Chrysler Dodge - Service Center

Great I always have a great experience when i get services done at the dealership. services done at the dealership. More

The service work was outstanding and the process from making my appointment to completing the work was excellent. making my appointment to completing the work was excellent. More

The dealership started out being pretty good for me I purchased 2 vehicles since 2022. I recently acquired a brand new 2023 Durango with 0 mileage and less then 30 days after purchase the vechiles power purchased 2 vehicles since 2022. I recently acquired a brand new 2023 Durango with 0 mileage and less then 30 days after purchase the vechiles power source shutdown while I was driving. Took the vechile in and nothing was detected just loose connections. Less the 30 days later the same problem occurred with the vehicle going dead while driving in traffic. Also, my vechile has a strange metal rattling sound that the service tech seem not to figure out. Now today my radio screen has gone out and is displaying a sign saying power surge on usb hud detected . At this point the car appears to be a terrible purchase and the service team can’t identify the issues I’m experiencing. Not to mention the sales rep who sold me the car has gone mia after the second incident. More

Came to get license plate put on and fix 1 light and they returned with light fixed but no license plate on, wasted a lot of time, they should have made sure they had the bracket before having me come in. returned with light fixed but no license plate on, wasted a lot of time, they should have made sure they had the bracket before having me come in. More

Terrible no communication and they had my vehicle for 90 days only to get the truck back and all the work wasn't done to it days only to get the truck back and all the work wasn't done to it More

Couldn't have been any more detailed and accurate. Kept me updated on what was needed with my vehicle and where the mechanic was at along the process Kept me updated on what was needed with my vehicle and where the mechanic was at along the process More

Took care of my concerns, had my vehicle ready in time and it drives perfect now. and it drives perfect now. More

It was very nice and kind and responsible The experience was very fast on his quick and understandable was very fast on his quick and understandable More

Very prompt & honest Very curteous & professional had good product knowledge did not try high pressure good product knowledge did not try high pressure More