Mt. Ephraim Chrysler Dodge - Service Center

Terrible communication! Sent me home with an unsafe vehicle and they refuse to contact Chrysler about a bad wire harness that is discontinued for a proper solution. Never re Sent me home with an unsafe vehicle and they refuse to contact Chrysler about a bad wire harness that is discontinued for a proper solution. Never return calls and completely ignorant to the fact that my car needs a new wire harness in order to be drivable. More

The manager Mike was very professional and courteous and handled the situation very well, I'm truly grateful for his service. handled the situation very well, I'm truly grateful for his service. More

Waiting room need to be painted. Coffee and cellphone chargers should be available. Fluid levels should be topped off when paying more than $200. Coffee and cellphone chargers should be available. Fluid levels should be topped off when paying more than $200. More

Service is quick and efficient and string up a service date was job well done date was job well done More

Service was quick, Service department needs to be a little more pleasant, but they are professional. Was charged a different price than the price shown online. I’ve leased in the past I didn’t know whe little more pleasant, but they are professional. Was charged a different price than the price shown online. I’ve leased in the past I didn’t know when you lease you pay for oil change if so, that’s something new to me. More

Set an appointment for 8am Saturday at open, believing they would be ready to take me at 8am as agreed. I did not actually speak to anyone until 8:20, was told there were not enough people set for intake they would be ready to take me at 8am as agreed. I did not actually speak to anyone until 8:20, was told there were not enough people set for intake and then only 1 person available for ride back to home so I had to wait another 25 minutes for him to be done other tasks. Required work was to evaluate some poor service work from another center, and for what I paid I got virtually no documented info. For all I know, my vehicle was just held for 5 hours and then they called me. The lack of proof of work/documentation is astounding. More

The service department, said my recall was completed my turn single is still not working right. turn single is still not working right. More

Robert the sales guy was very pleasant to deal with and the manager Justin made it very smooth to finalized the sale the manager Justin made it very smooth to finalized the sale More

As always it was a absolute pleasure to deal with this service department. I'll be back. service department. I'll be back. More

ram is always serviced at a top level and I am never disappointed.Good job. disappointed.Good job. More