Mt. Ephraim Chrysler Dodge

For one thing I was told by the salesman that they were running a deal a special that if you test drove a vehicle at that time you received a $50 gift card not only did I test drive the vehicle I bought th running a deal a special that if you test drove a vehicle at that time you received a $50 gift card not only did I test drive the vehicle I bought the vehicle I never received the $50 gift card I contacted two salesman the internet salesman and management twice to know avail I've given up on that gift card it was only $50 but it was the principal the matter point number two according to disclosure laws your most you must tell the person buying the vehicle about any accidents I got lucky by looking up on CarGurus saw the Carfax and saw that it was in an accident albeit a minor one I contacted the internet salesman told him what I found a car gurus about the accident and potential damage he denied it saying he had just taken pictures of the vehicle of the day before I let him know I was calling him from the vehicle in there lot pointing out to a salesman in person the damage from the accident I found from Carfax on CarGurus point number three before my truck my truck's first payment is due the truck ends up in the shop not the fault of money from Dodge but I had to get it fixed and I was sent to Cherry Hill Dodge that have that specialty work done Cherry Hill Dodge was very deceptive and turning me like s*** so I felt good to say about them whats the only bright spot was when I went back to now Ephraim Dodge for an oil change the shells are the the service manager name Nate Hale and the mechanic/tech were very professional and great to deal with they try to help me with another problem with the truck that was showing a code violation they tried for a couple hours to fix it without me having an appointment and asked me to come back at a later time a week later and they will try to fix it completely to them I'm very thankfuloever also More

ME Dodge is the best! Every time I go for service they are thorough and do a complete diagnostic and let me know what is going on. I am not mechanical and do not desire to be. I bring my car to ME Dodge f are thorough and do a complete diagnostic and let me know what is going on. I am not mechanical and do not desire to be. I bring my car to ME Dodge for their professional experience. Service is excellent and quality of work is awesome! Thank you! More

I went in for a diagnostic on my 2015 dodge dart. The service was very extraordinary and timely. They gave me the diagnostic of everything that was wrong with my car, pricing for all of the parts and lab service was very extraordinary and timely. They gave me the diagnostic of everything that was wrong with my car, pricing for all of the parts and labor, and even a couple coffee. More

Totally disappointed from this place, I have two vehicles Dodge and one of it was bought brand new from them. I was looking also to buy another one (new), but after my last visiting to this place I change my Dodge and one of it was bought brand new from them. I was looking also to buy another one (new), but after my last visiting to this place I change my mind. Every time when I go to this service shop - always something happens and I’m paying for some poor quality job or job it is not done fully,There has kid Nate at the front desk who is so arrogant, rood that he need to pass couple of training before to representing the company. So one more time - I Never go there again . More

Thank you so much Mt. Ephraim Chrysler Dodge. Your team was excellent and so helpful in the car buying experience! I'm glad we stopped by just for "five minutes' and found a great car!!! was excellent and so helpful in the car buying experience! I'm glad we stopped by just for "five minutes' and found a great car!!! More

What should have been a 45 min wait, turned into 2 1/2 hours for an oil change. Was consistently told “ should only be a couple more minutes”! hours for an oil change. Was consistently told “ should only be a couple more minutes”! More

Very friendly staff get the job done the check in make sure that you are good and let you know every step of the way of how the job is doing sure that you are good and let you know every step of the way of how the job is doing More

Great customer service people from start to finish and my new tires are awesome. Thanks for your great job done! I would definitely come again here for my tires and service. Very convenient. new tires are awesome. Thanks for your great job done! I would definitely come again here for my tires and service. Very convenient. More

Where do i start. Was given the vehicle that i requested but all the paperwork was written up for another vehicle. Took a week for them to figure that out and then blamed the new sales guy for the mix-up. but all the paperwork was written up for another vehicle. Took a week for them to figure that out and then blamed the new sales guy for the mix-up. Offered zero compensation for the screw up and had the audacity to make it seem like i was getting the deal of a lifetime because my truck was worth $4000 more than the one on the paperwork. They were both the same truck, limited trim, optional engine, and came to the same msrp within a few hundred dollars. Told the sales manager that they missed fixing one of the sales papers with the new truck info and that i would like a copy of it, got no response. Go to setup my account with the finance company that they chose and the dealership supplied them with not one but two incorrect phone numbers so i cannot verify my account. Stay away at all costs!!! More