Mt. Ephraim Chrysler Dodge

Stopped in on a Saturday to look at a new Ram. Salesperson was friendly and sales process was smooth. Had a payoff on my trade in, was able to get a payoff amount over the phone but paperwork co Salesperson was friendly and sales process was smooth. Had a payoff on my trade in, was able to get a payoff amount over the phone but paperwork could not be sent over until Monday. We used a higher payoff amount than actual to give a little cushion, with an agreement that the difference would be refunded immediately upon payoff occurring on Monday. Left feeling very positive about experience. That feeling lasted 2 days. It has been 2 weeks since then, I have called the dealership no less than 4 times and have spoken with at least 5 individuals in the finance and accounting departments, none of which can tell me what the status is of my refund and all of whom have said they would look into it and call me back. I have yet to receive 1 return call. If you are someone who expects to be treated like a valuable customer, run from this place. I will not be back for another vehicle or for service. More

Justin worked extremely hard on getting us finance for a Lease, we had a few different options of Ram to choose from. Kevin extremely helpful as well. However it was end of evening, would have like to go Lease, we had a few different options of Ram to choose from. Kevin extremely helpful as well. However it was end of evening, would have like to go over all the options in the truck, but they were ready to close. Recommend going early. More

i rate mt. ephraim chrysler dodge better-than-average with friendly employees. john schwartz worked extremely hard to provide me with the suv i wanted. they are very professional and serious minded. they with friendly employees. john schwartz worked extremely hard to provide me with the suv i wanted. they are very professional and serious minded. they made my my experience quite pleasant, i would be remiss if i didn't give a shout-out to vince sales-manager. thanks guys! More

Great service and friendly employees. Nice to have a good service dealer in our area. Will definetly use them again for any work I need done. good service dealer in our area. Will definetly use them again for any work I need done. More

Went in with a 4000 mile oil change postcard I received in the mail. When I got there I advised the man checking me in that I wanted an oil change AND a tire rotation, front 2 tires are worn more than th in the mail. When I got there I advised the man checking me in that I wanted an oil change AND a tire rotation, front 2 tires are worn more than the back two. I am certain I mentioned the tire rotation more than once. After I left I noticed they never did the tire rotation. Very disappointing since I left work early to have my car serviced. Frankly I am surprised they didn’t mention my tires condition when checking me out, because 2 are so worn, I wasn’t charged for the service, so I wasn’t overcharged, irritating that I will have to take more time off of work to have a tire rotation. Not sure where I will take it for service. Thanks. More

There isn't a better Chrysler Dodge Jeep Dealer.I have There isn't a better Chrysler Dodge Jeep Dealer. I have enjoyed every aspect of this dealership from Service to Finance. I'm always greeted with a s There isn't a better Chrysler Dodge Jeep Dealer. I have enjoyed every aspect of this dealership from Service to Finance. I'm always greeted with a smile. I have always had great experience at Mount Ephraim Dodge! More

The service department is fast and efficient. The lot attendant (Kevin) was very helpful. We use the service department for all of our vehicles. We've been customers since 1990 starting with our little b attendant (Kevin) was very helpful. We use the service department for all of our vehicles. We've been customers since 1990 starting with our little blue shadow. More

Excellent service while I waited onsite. Service kept me informed of necessary maintenance to keep my car running at peak performance. Much appreciated. A loyal Mt Ephraim customer. informed of necessary maintenance to keep my car running at peak performance. Much appreciated. A loyal Mt Ephraim customer. More

Came down to look at Ram 1500 day after first snow storm. Was planning to shop around at several dealerships but Eve made all the difference. She was knowledgeable, extremely easy to work with and did ever Was planning to shop around at several dealerships but Eve made all the difference. She was knowledgeable, extremely easy to work with and did everything possible to earn my business. I put deposit down that night and drove the truck home the next day. Extremely happy with the dealerships professionalism and would definitely recommend them. Ask for Eve or Dick or Jay you won't be disappointed More

Service dept was fast and efficient. Friendly and attentive. Kept me updated as repairs were done I will definitely be coming back for all my service needs attentive. Kept me updated as repairs were done I will definitely be coming back for all my service needs More