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Mt. Ephraim Chrysler Dodge

Mount Ephraim, NJ

4.2
1,991 Reviews
There's a reason why we are a premier new and used Chrysler, Dodge and RAM dealer for the Philadelphia area. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions, help you find the right new car, and can assist with financing. So if you're looking for a new or used Chrysler, Dodge or RAM in Mt. Ephraim, Philadelphia, Camden or Cherry Hill, stop in to our dealership and we'll get you into the car of your dreams! Have questions to ask first? Give us a call.
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620 N Black Horse Pike

Mount Ephraim, NJ

08059

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Showing 1,991 reviews

April 22, 2021

We had the most professional and friendly salesperson that made the whole process very enjoyable and quick. She also really knew her stuff when talking about all of the options and features in the vehicl More

by Dkgiorgi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe McErlean Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siani
Apr 23, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi there, We would like to thank you for your five star review of MT Ephraim Chrysler Dodge. We strive to provide a customer driven experience and so we are delighted that Siani was able to assist you with this. We hope to continue to assist you with any of your automotive needs.

April 22, 2021

Made the appointment and requested Mobile One. Called and confirmed the appointment and advised I wanted Mobile One. Get to the appointment and was told the only synthetic oil is Pennzoil. I agreed beca More

by shapleyfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi, I appreciate your feedback regarding your service experience. Given the opportunity, I would like to speak with you about your experience. Please contact me at your earliest convenience. Thank you, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

Apr 25, 2021 -

shapleyfamily responded

Mr. Laganella - I will give Mt Ephraim Dodge another opportunity when I need to get my car serviced. I am very particular when getting my vehicles serviced and only expect to be given what is asked for. Don't think my ask was too unreasonable, please let me know if it was.

April 22, 2021

I broke down on the NJT in the evening and was stuck a long way from home. The car was towed to your dealership the following morning. Your service representative contact me about the warranty to fix the More

by bac062197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Apr 23, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hello there, We thank you kindly for your five star review of Mt. Ephraim Chrysler Dodge. We understand how difficult these situations can be, especially when you are far from home. Therefore we are thrilled to hear that we were able to assist with your vehicle repair and curtesy vehicle. We appreciate your kind words and we hope we can continue to assist you with all of your automotive needs.

April 17, 2021

The service department is always very pleasant and they also explain everything they’ve going to do. I really can’t say anything bad with. Service or the sales department. I’ve been a customer for about More

by gjwcubmom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to share your pleasant experience with Tom and Chris in our Service Department! We're glad to hear you're satisfied with your repairs. Please do not hesitate to reach out to us when we can work with you down the road at Mt. Ephraim Chrysler Dodge.

April 09, 2021

Always on time, always friendly, always complete great work! They took care of my recall and completed a fix while it was there!! Thanks for your help! More

by jmadams88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John S
Apr 10, 2021 -

Mt. Ephraim Chrysler Dodge responded

Adams, your review made us smile. We love hearing that our employees, such as John, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Mt. Ephraim Chrysler Dodge, we will be sure to keep up our timely services and courteousness.

April 09, 2021

45 minute (estimated) 4k maintenance check turned into 2 hours because they had no oil. Wasn't told what was taking so long until I got up to check what was happening. More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who I worked with.
Apr 09, 2021 -

Mt. Ephraim Chrysler Dodge responded

Jon, Your feedback is important to us and I would appreciate the opportunity to speak with you regarding your recent maintenance visit. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

April 09, 2021

Was very good salesperson nice cool patient Understand Was very good salesperson nice cool patient Understand what I need work for me Management team Mean businesses flexibility I walk out happy More

by mtak14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi, we're happy to hear you had such a positive experience with Nicole! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 08, 2021

Came in for service was greeted quickly.Very helpful, knowledgeable, professional, quick fast service. Explain what I need and recommend what is best for my vehicle. Overall great service team. More

by Lovingsmile00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to share your quick and great experience with Tom and Chris! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Mt. Ephraim Chrysler Dodge.

April 07, 2021

We had a great experience. Sales person was wonderful knowledgeable and friendly Andrew’s was a great help the finance dept was great with helping us get financing More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 08, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the five-star review! It's wonderful to know that you had a great experience with both our Sales and Finance Departments. Please let us know if we can be of any further assistance.

April 07, 2021

They had a big inventory of trucks. Very friendly staff. Very knowledgeable and helpful. We left very happy. Would definitely go back to purchase another vehicle from them in the future. More

by NICOLEWISSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 08, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the kind review! Our Sales Team looks forward to helping you with a future purchase. Have a great day!

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