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Mt. Ephraim Chrysler Dodge
Mount Ephraim, NJ
2,146 Reviews
There's a reason why we are a premier new and used Chrysler, Dodge and RAM dealer for the Philadelphia area. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions, help you find the right new car, and can assist with financing. So if you're looking for a new or used Chrysler, Dodge or RAM in Mt. Ephraim, Philadelphia, Camden or Cherry Hill, stop in to our dealership and we'll get you into the car of your dreams! Have questions to ask first? Give us a call.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,146 reviews
August 14, 2023
Service was great and staff was very friendly. First time going there and I was very pleased. First time going there and I was very pleased. More
by arizwanrizzo
Verified CustomerEmployees Worked With
Other Employees :
Anthony Laganella
August 14, 2023
My first service on my 23 ram, it was smooth and easy. Oil changed and trailer brake enabled Oil changed and trailer brake enabled More
by Baconrx7
August 13, 2023
We took our Pacifica minivan for a new radiator, after we brought it home, the next morning we started the vehicle and it was spewing black and white smoke from the exhaust. When we called the dealership to brought it home, the next morning we started the vehicle and it was spewing black and white smoke from the exhaust. When we called the dealership to let them know of the issue we spoke with John and he said that when it was road tested by your senior mechanic. John was extremely rude to my wife, John then gave the phone to Nate the service manager, who was extremely rude. She asked to speak with Nate’s supervisor, and we have not heard from anyone about this issue. A senior mechanic when doing a diagnosis should have notice an issue with the engine, vise the customer spending $1400 and sending the vehicle out the door. More
by Chris
Employees Worked With
Nate
August 11, 2023
They don’t give me an answer to where I can understand the service done the service done More
by xayvion1512
August 09, 2023
I don’t have any complaints. I was in and out. I received excellent customer service. I was in and out. I received excellent customer service. More
by levans813
August 09, 2023
Beyond upset ! Lack of communication ! Dropped my car off at 4:30 Wednesday night for an appointment at 9am on Thursday (a week after I was told my original appoint Lack of communication ! Dropped my car off at 4:30 Wednesday night for an appointment at 9am on Thursday (a week after I was told my original appointment was). I was told it was a 4hr job. Spoke with John at 2:30 Thursday was told give it till 4 or 5 pm. Called back at 5:30, spoke with a lady in another department who said everyone was gone, my car was just completed but no one could close it so I couldn’t pick it up Thursday. John & Nate knew I was leaving Thursday to see my dying father in Maine but now I Couldn’t leave till Friday afternoon. No phone call back from John Thursday AT ALL after he said it would be completed Thursday. SO VERY DISAPPOINTED ! Also was given Nate (service manager) # from Pat the week prior because I was told by John my original appointment was July 27th, somehow that got messed up. So I texted Nate to confirm if there was any cancellations prior to the 3rd to please let me know. ABSOLUTELY no reply back from him ! Now my dying dad who was a Class A Dodge Mechanic for most of his life (after being upset telling him everything that happened) was completely shocked that Dodge would allow this and even more shocked about how LONG it took the mechanic to replace my AC Compressor ! I hope things at this dealership take a drastic change because if it doesn’t that business side will not do good. More
by Ktavaska
Employees Worked With
John & Nate
August 07, 2023
Great crew of people, very I combinating ser ice was not like any other, very quick to the point l. We didn't waste the whole weekend purchasing a vehicle like any other, very quick to the point l. We didn't waste the whole weekend purchasing a vehicle More
by wayne-welsh
Employees Worked With
Cam
August 07, 2023
This dealership is one of the best dealerships I’ve ever been to for the last five years. I’ve only came there to purchase my Dodge thank you Justin, the best manager supervisor in the building. He’ll make been to for the last five years. I’ve only came there to purchase my Dodge thank you Justin, the best manager supervisor in the building. He’ll make anything happen for you and make sure you’re happy coming out of there with a new car. More
by carlito11221019
Employees Worked With
Other Employees :
Justin sales manager, Anthony Laganella
