Mt. Ephraim Chrysler Dodge

Thank you for your time and attention to this review. Service was unsatisfying during this encounter. Service was unsatisfying during this encounter. More

Customer service was great, answered all my concerns. Repairs were done quick and 100% to my satisfaction! Repairs were done quick and 100% to my satisfaction! More

Always great service and able to accommodate based on my schedule. Also very glad to have John back! schedule. Also very glad to have John back! More

Enticed by an offer for a $50 gift card to visit the showroom, and curious about one of their trucks we has seen online, my son and I visited this dealer last week. We did find a truck that my son liked showroom, and curious about one of their trucks we has seen online, my son and I visited this dealer last week. We did find a truck that my son liked and agreed on a price pretty quickly, but then spent 5 more hours waiting for paperwork to be done properly. And, even though I had reminded the salesman at least 10 times that I shown him the voucher for the $50 gift card, I never received it. One excuse after another; waiting for a manager to get that for you…. And, after being told the truck was “certified” and, therefore would be warrantied by Chrysler for additional miles beyond manufacturer warranty, we were asked to sign papers stating that the dealership was only responsible for a 30 day warranty. It took 2 hours to make them put something in writing about the “certified” warranty. Honestly, once the salesman shook my son’s hand on a price, the rest of the experience was horrible. We almost walked out at least 5 times after making the deal. Worst car buying experience of my life! More

We were working with NATE the service department, and it was fabulous! They did a great job, directing a problem created by another dealership and your service department able to restore the vehicle interio was fabulous! They did a great job, directing a problem created by another dealership and your service department able to restore the vehicle interior. I had previous repair done to the body of my vehicle, and was very pleased with the work that was done.. I have definitely recommended value from Chrysler to my friends and will definitely be a continuing customer. More

Fast and efficient very professional service. Will highly recommend this service department to everyone in need of service Will highly recommend this service department to everyone in need of service More

I think the dealership is friendly, clean and comfortable to b in. The service guy was very friendly and made me feel comfortable. to b in. The service guy was very friendly and made me feel comfortable. More

Service was OK I guess. ...had rear seat bins installed.....tech never seen it before...15 min job took over 1.5 hours...and what friggen JUNK those bins are.....looks like s ...had rear seat bins installed.....tech never seen it before...15 min job took over 1.5 hours...and what friggen JUNK those bins are.....looks like screws are missing on mounts....RAM engineer who designed those bins should b FIRED....What JUNK they are More

I got a oil change and the car still reading it needs a change , the light is still on change , the light is still on More

Had a great experience buying from Mt. Ephraim They had a great selection at a fair price and helped me find exactly what I was looking for. Would definitely recommend buying here Ephraim They had a great selection at a fair price and helped me find exactly what I was looking for. Would definitely recommend buying here More