Mt. Ephraim Chrysler Dodge

Deal was easy, and the guys were friendly as well as knowledgable. They went out of thier way to make sure I was happy about the whole deal. knowledgable. They went out of thier way to make sure I was happy about the whole deal. More

Fantastic customer experience. I was unsure what I wanted and the sales team found me the car of my dreams (Benz 350E). The price was the best part. Nobody beats these guys prices. wanted and the sales team found me the car of my dreams (Benz 350E). The price was the best part. Nobody beats these guys prices. More

I just purchased a new 2012 Ram 1500 from Dean and Al at Mt. Ephraim. These guys were great to deal with. Easy going,friendly, very well educated on the truck that I was looking for and most of all they gav Mt. Ephraim. These guys were great to deal with. Easy going,friendly, very well educated on the truck that I was looking for and most of all they gave me an unbeatable price, period. They delivered exactly what they said they would on a "handshake". No BS ,no pressure, just extremely friendly and courteous. Very nice experience and I would recommend them to anyone for a used or new vehicle. Even the financing rate they got for me was unbeatable as well. These guys are down to earth, just good guys'and I certainly will be back for another vehicle...Highly recommend to anyone , super nice guys'... More

Was Emailed with a price of the new car is the reason I drove 1.5 hours to their dealership. Test drove car and started to make the deal. I asked what I was geting for my trade and what I was paying for th drove 1.5 hours to their dealership. Test drove car and started to make the deal. I asked what I was geting for my trade and what I was paying for the car and Albert told me I will know when I sign the contract. Right there I should have walked out but working late the night before and very tired, I did the deal. They gave me 19k for my car which was lower than I wanted but accepted that. When I signed the papers it stated that I was paying 980.00 more than sticker. I thought it was Ok since I have bought from another dealer before and they juggled the numbers aroud to make the finanice look good. When I got home I redid the math and I did pay 980.00 over sticker which I was told from Kevin (Internet MGR) that I would have paid 10% less of the sticker. I have called them several times and they do not return my call even the owner and GM. I called Chrysler and filed a complaint and they came back stating that they added the 980.00 to the price of the car since they gave me more for my trade. No discount from stricker. I am now seeking further legal action against the dealer. I have files a complaint with the BBB and they came back with the they did discount the vehicle since there was an ammenent added to the car about a added accessory group which was not on the vheicle, again another change of the story. My advice STAY AWAY of this dealer. They are worst that I ever dealt with. Dean reached out to me to discuss what can be done to make me happy, we discussed some options and the dealer came through which resolved any issue I had with the dealer. I have changed my rating and would recommend this dealeesship More

I have never dealt with such a horrible dealership. I brought my truck in to have the horn fixed (only one of them worked), they quoted me $150 to fix the horn. I declined the work and when I received brought my truck in to have the horn fixed (only one of them worked), they quoted me $150 to fix the horn. I declined the work and when I received my truck back neither horn worked. The dealership refuses to fix the problem now. Trevor and the service manager are impossible to deal with; they are condescending, extremely rude and not helpful. I have had poor experiences with the service department in the past and I guess I haven't learned my lesson. I will never use them again and I am contemplating my legal options for the horn issue and other issues which were not fixed to my satisfaction. More

The dealer was very rude. I sent emails to ask for a price. Doug Bryson, replied in a very rude tone. He didn't provide me any information about the car. He even doubted I am a secret shopper. How rude price. Doug Bryson, replied in a very rude tone. He didn't provide me any information about the car. He even doubted I am a secret shopper. How rude that is. I just bought my new car from another dealer yesterday. I wouldn't recommend this dealer to anyone. More

Everything was perfect. They honored the online price and they paid me what I considered fair for my trade in. The check to pay for my trade in was sent right away. It was an exciting and relaxing expe they paid me what I considered fair for my trade in. The check to pay for my trade in was sent right away. It was an exciting and relaxing experience to buy a car from them. I totally recommend them. More

I've purchased two cars at this dealership, and both times it has been wonderful! Also, the service department (and Bob), have been great! I just purchased a 2010 Chrysler Sebring (I had owned a 2003 times it has been wonderful! Also, the service department (and Bob), have been great! I just purchased a 2010 Chrysler Sebring (I had owned a 2003 Sebring), and I find the Chrysler products exceptional! More

Games, Games, Games. After wasting my time on a 2 day negotiation I was told at time of signing that they suddenly were reducing the trade in value by $6500.00. This was after they had already inspected negotiation I was told at time of signing that they suddenly were reducing the trade in value by $6500.00. This was after they had already inspected the car on day 1 and after negotiations that specifically hindged on their origninally estimated trade in value. So even when you make a deal...make sure they stick to their word. These types of car dealers are the ones I will never return to regardless of the sales they might have. Im a one and done customer when treated like this. I will gladly tell my friends of my bad experience at Mt Ephriam Dodge. Dont play stupid with me, dont disrespect me. More

I purchased my Dodge Challenger out-of-state but received excellent service for warranty work. In replacing a battery, they checked technical service bulletins and performed a reflash of my PCM for correcti excellent service for warranty work. In replacing a battery, they checked technical service bulletins and performed a reflash of my PCM for corrections to the key fob and driveability. In addition, they provided courtesy van service. More