Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mt. Ephraim Chrysler Dodge
Mount Ephraim, NJ
2,117 Reviews
There's a reason why we are a premier new and used Chrysler, Dodge and RAM dealer for the Philadelphia area. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions, help you find the right new car, and can assist with financing. So if you're looking for a new or used Chrysler, Dodge or RAM in Mt. Ephraim, Philadelphia, Camden or Cherry Hill, stop in to our dealership and we'll get you into the car of your dreams! Have questions to ask first? Give us a call.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,117 reviews
January 25, 2017
Terrible terrible sales Compete liars. I went to buy a used Volkswagen, gave me a price of 7350. Somehow the price jumped up to around 8100. Lied and said it was the only ban Compete liars. I went to buy a used Volkswagen, gave me a price of 7350. Somehow the price jumped up to around 8100. Lied and said it was the only bank they could use but when I was walking out they asked if we wanted to try another bank. I am disgusted. Once my father and I walked out, (my father did have a temper) the entire showroom was screaming at us and yelling. I WILL NEVER GO BACK, AND I WILL SEND NO ONE TO THEM. More
by Chris Walton
Employees Worked With
The entire showroom, Zach Murphy
January 18, 2017
Ask for Jim Payne when buying New or Used Jim was right on point , sales manager did not move on price. When i went to pick up the truck the evening sales manager committed to a Free oil and Jim was right on point , sales manager did not move on price. When i went to pick up the truck the evening sales manager committed to a Free oil and filter change on my next visit ( which i plan on holding him too ) More
by Michael Loughlin
Employees Worked With
Jim Payne
January 15, 2017
Outstanding service and experience Joe provided top notch service to my girlfriend and I. Had an excellent experience at Mt Ephraim Chrysler Dodge and Ram. I am now a proud new owner of Joe provided top notch service to my girlfriend and I. Had an excellent experience at Mt Ephraim Chrysler Dodge and Ram. I am now a proud new owner of a 2017 Ram Big Horn Crew Cab. Thanks Joe! More
by Ted Estberg
Employees Worked With
Joe Fabrizzio, Joe Fabrizzio
January 15, 2017
special thanks and acknowledgement to certain staff I thought this would have turned into my worst nightmare (had a previous problem) but Alex (General Manager) made a point to meet with me and OMG he d I thought this would have turned into my worst nightmare (had a previous problem) but Alex (General Manager) made a point to meet with me and OMG he did such a wonderful job helping me. He assisted as well as Albert and Jim Payne. I can't thank them enough. Your Finance Guys are awesome. They never stopped until they had something that would work with me. I am happy now and my daughter won't get out of the car, she loves it that much, I am sure she will be coming to see you soon. Thanks again guys, you did something that you didn't have to and to me that is awesome Customer Service., Thanks More
by Frankiemarie12
Employees Worked With
Albert Novelli, Jim Payne, Alex, Finance Dept. ( I think it was Frank most of the time), Jim Payne, Albert Novelli, Frank Novelli
January 12, 2017
No communication when a vehicle sold Salesman knew we were coming from PA on a snowy day. Vehicle sold and he didn't have the courtesy to tell us car was sold. Wasted trip. Very inconside Salesman knew we were coming from PA on a snowy day. Vehicle sold and he didn't have the courtesy to tell us car was sold. Wasted trip. Very inconsiderate. Joe somebody was the sales person More
by Chevy
Employees Worked With
January 12, 2017
Joe fabrizzio the best!!!!! If you buy a car from mt Ephraim dodge make sure you ask for joe fabrizzio he is honestly the best!!! Made the whole experience easy and fun!! Thanks If you buy a car from mt Ephraim dodge make sure you ask for joe fabrizzio he is honestly the best!!! Made the whole experience easy and fun!! Thanks again joe!!!! More
by Christa
Employees Worked With
Joe Fabrizzio, Joe Fabrizzio
January 11, 2017
Good experience Down to earth sales person; Only pressure came with his bosses when I considered leaving; Like the care and overall very pleased with experience. Tha Down to earth sales person; Only pressure came with his bosses when I considered leaving; Like the care and overall very pleased with experience. Thank you Mt Ephraim Dodge and Joe Fabrizzio (079941) More
by heathermhenry
Employees Worked With
Joe Fabrizzio, Joe Fabrizzio
January 08, 2017
Happy went got exacty what I wanted Steve folbaum told him what was there for no beating around bush should me I drove I bought took trade in away I went my kind dealer RECOMMED Steve folbaum told him what was there for no beating around bush should me I drove I bought took trade in away I went my kind dealer RECOMMED TKS PETE More
by carpet tiles
Employees Worked With
Steve Folbaum
January 08, 2017
Best experience ever!!!! So let me start off saying that Nachi is totally awesome! He's very friendly and is willing to take the time to explain things in a way that you'll un So let me start off saying that Nachi is totally awesome! He's very friendly and is willing to take the time to explain things in a way that you'll understand. I didn't feEl like I was just another way for him to make his quota. He genuinely wanted me to be happy with my purchase and I am. They have options for everyone and work with over 30 different banks! I chose the 2016 Ford Fusion Titanium and ifor I had to to it all over again I would definitely go back to Mt. Ephraim Chrysler Dodge. More
by Thessalonica M. Crawford
Employees Worked With
Nachi Martin
January 07, 2017
Good Dealership, Friendly Staff I have bought several vehicles from Mt. Ephraim over the past 10 years and have noticed lots of improvements in its sales and marketing approach. I ha I have bought several vehicles from Mt. Ephraim over the past 10 years and have noticed lots of improvements in its sales and marketing approach. I had the pleasure of dealing with Joe Fabrizzio. who was professional, upfront and made me feel as through I was making the decision without those typical played out and antiquated aggressive sales tactic. If you are reading this and you are like me, I don't appreciate antiquated aggressive sales tactics and just want to buy a vehicle at a fair price and more importantly in a relaxing environment. Joe Fabrizzio does a great job at making you feel like a customer and not just another sales number on the board. I commend Mt Ephraim for having sales professionals like Joe Fabrizzio on their staff. My only negative commentary, when I bought my vehicle, the Detailing department appeared to be completely overbooked on the weekend. To compensate for this Joe Fabrizzio personally cleaned my vehicle before delivery and has me coming back for the detailing that would have been done at time of sale. I would suggest there would be more thought on behalf of management put into scheduling/ workload of the detail shop to meet the demands of weekend sales., especially around holidays and special year end events. More
by My 2017 RAM Rocks!!!
Employees Worked With
Joe Fabrizzio, Joe Fabrizzio
