Mt. Ephraim Chrysler Dodge

Customer Service at Mt. Ephraim Dodge Without a doubt, Mt Ephraim has the best customer service department. Had an issue with my Key Fob and they were able to accommodate me and fix the pr Without a doubt, Mt Ephraim has the best customer service department. Had an issue with my Key Fob and they were able to accommodate me and fix the problem. My engine light came on and they were able to fit me in and take care of the problem right away. Joe and Jordon were very helpful. I highly recommend Mt. Ephraim Dodge. More

Do Not Buy from this dealership I do not want to condemn Dodge, but this dealership does not stand behind themselves. Never again. Two vehicles I bought. Treated great, but when a I do not want to condemn Dodge, but this dealership does not stand behind themselves. Never again. Two vehicles I bought. Treated great, but when a problem occurred, did not want to take care of it. Oh, they will do everything for you to sign the day you walk in! You are only good as who you are lead by, in this case Alex Epshteyn is the GM, so it lands on him. Bought may cars in my life time, first and last for this dealer. More

Knowledgable, friendly,good customer service The GM Sasha Epshteyn find the car I wanted and I had it the next day. Steven Faulbaum was wonderful to work with and very knowledgable. The GM Sasha Epshteyn find the car I wanted and I had it the next day. Steven Faulbaum was wonderful to work with and very knowledgable. More

Don't look anywhere else, come here where it feels like home If your in the market, frustrated with the run around or just testing the waters then Mt. Ephraim Dodge is the place to come. First, this is little lo If your in the market, frustrated with the run around or just testing the waters then Mt. Ephraim Dodge is the place to come. First, this is little long so please read to the end. When you first step into this dealership you feel a little small, but they are quick to welcome you and make you feel right at home. Between me and my family we have bought 5 cars from here and we will be always going back. (After the first car, the time spent there for a buy is less and less....they already know me lol) Alex and Dean are right there to help you with any final touches and to let you know if your eyes are bigger then your pocket :). Albert Novelli is a great guy who you can contact about anything from buying a car there to helping you with an issue that needs service work. He will get you rolling fast. Bob Peters is an awesome guy to talk to and hang with when your doing the waiting for the paper work to be reviewed. Anthony Castrataro is the guy to hang with when your outside looking around, he is funny and makes you feel like the wait there is not so bad. "The Service Department" AWESOME.....Jared Katz, great guy ***In my Trump voice with my thumb up*** He is a nice guy to talk to, very helpful, don't be afraid of the look, its just him waiting for you too talk to him. :) Joe Giunta.......good old Joe......he will tell you no lies......if your car is no good, its no good. He goes the extra mile to make sure your happy weather you like it or not, he will do his best. Thanks Joe. Last but not least, Frank Novelli for all your support in getting all my cars financed and at the right price and bank I want thanks Frank, thank you Debbie Green for handling my paper work and getting the refunds owed to me and also calling me to wish me a happy birthday you rock and Linn who always answers the phone oh so nice and puts up with my funny attitude when she answers....I always mess with her, but its all in fun and she is always very nice never rude. There you have it, my rundown review of my total experience with My. Ephraim Dodge. A+ is my score for them and I will always go here while these guys are still working here (and ladies). Johnny "O", Thank you for getting me in the door here with our first car. You made it happen and now the whole team there makes me feel like I am saved on your speed dial there. :) Thank you very much and please, if your in the market.....stop in and let them know that "STARKIE" sent you. They will take great care of you and wont let you drown. Thank you for reading. More

Awful wish I never went there. This place welcomes you in! That's about the only thing they do right. I will start off by saying I will NEVER ever be purchasing a brand new truck fr This place welcomes you in! That's about the only thing they do right. I will start off by saying I will NEVER ever be purchasing a brand new truck from them again. As soon as they get your business the pressure you into more and more money when you want 24 hours to think about it they will not accept that. Then when it's time to sign your papers and you go there because they tell you come in whenever you are priority... You drive all the way there just for them to tell you to make an appointment and come back! Really?!!! That is ridiculous! Not to mention when we picked up the truck it was NOT detailed NO gas! How are you selling a brand new truck and not doing that?! Just rushing to get people's money! Then the papers are all wrong! They have to re do them. Then the car I traded in they never paid off my car!!! What kind of car dealership makes promises and can't keep them??) even though we all signed documents saying they would pay!! My temporary tags expire tomorrow I called them today and say are they in yet?! They say oh yes they came in 5 mins ago! Really? Were you going to ever call me?! This place was so unprofessional I don't know how they sell 50k dollar trucks and treat their customers like this. I will never do business with them again as soon as this lease is over! I would not recommend them to anyone! More

Best dealer around I had the best expierence with john ohanian he is truly the best i am telling everyone i know to go to him he truly made everything so easy and made w I had the best expierence with john ohanian he is truly the best i am telling everyone i know to go to him he truly made everything so easy and made what i thought was impossible possible More

Best experience This dealership was the best friendly experience I've had I've been to 3 dealers and this one worked so hard for me and got the best deal on a200s Sha This dealership was the best friendly experience I've had I've been to 3 dealers and this one worked so hard for me and got the best deal on a200s Shannon was our dealer and was great and friendly More

The Mt. Ephraim Dodge team was outstanding! Everyone at Mt. Ephraim Dodge was attentive to my needs, friendly and courteous. Kelly Hopkins was extremely understanding of my needs and respectful Everyone at Mt. Ephraim Dodge was attentive to my needs, friendly and courteous. Kelly Hopkins was extremely understanding of my needs and respectful of my financial position. There were no pressure tactics that you experience at some other dealers. I would highly recommend this team to anyone looking for a new or used car. More

No nonsense Repeat customer very easy to deal with. Rick Hess was personable knowledgable and professional. Wrapped the whole deal up in an hour. Very pleasurab Repeat customer very easy to deal with. Rick Hess was personable knowledgable and professional. Wrapped the whole deal up in an hour. Very pleasurable experience. More

Used dodge God price, welcome atmosphere. Not too much haggling needed. I had not purchased a used vehicle before, so I may be a bit naive on the process God price, welcome atmosphere. Not too much haggling needed. I had not purchased a used vehicle before, so I may be a bit naive on the process More