Mt. Ephraim Chrysler Dodge

AMAZING customer service I walked in with my brother at 4:00 to finish the deal on his truck he picked out the night before, and walked away buying a brand new 2016 Ram Big Ho I walked in with my brother at 4:00 to finish the deal on his truck he picked out the night before, and walked away buying a brand new 2016 Ram Big Horn edition. Alex the General Manager made sure that not only my truck was finished and ready to go before they closed but my brother and I both rode off the lot that night with two brand new trucks. He told me that they could put on my running boards in the morning. I received a phone call the next morning from Albert the Sales Manager that they were ready for me to drop my truck off. After I picked up my truck Alex called me personally to check on the service and to make sure that I was happy with my end result. I then received another phone call from John the Salesman to schedule the appointment to get my bed liner sprayed. And I got put first on the list for that morning. I cannot say enough about the whole sales team, they were phenomenal! On top of the amazing customer service I received I also got a great deal! I will definitely be recommending Alex and the guys at Mt. Ephraim Dodge to everyone! More

They made the impossible, possible!!! Thanks for putting up with me, and my situation, given that fact that I wasn't the ideal car buyer. Mike Sanuti wasn't afraid of a challenge, showed m Thanks for putting up with me, and my situation, given that fact that I wasn't the ideal car buyer. Mike Sanuti wasn't afraid of a challenge, showed me a car that I fell in love with, and helped make it happen. Frankie Russo was so kind and helpful with any qustions that I had. James Payne, Steven Folbaum, and Anthony Castrataro all helped to make the overall experience a positive one! Thanks for making me smile guys! More

Horrible customer Service If the salesperson wasn't busy talking and dealing with another sales rep and actually provided full attention at the time of signing maybe I wouldn't If the salesperson wasn't busy talking and dealing with another sales rep and actually provided full attention at the time of signing maybe I wouldn't be without a car right now. I posted something about what happened. But from someone telling me "Not to sweat it" and a sales manager screaming at me over the phone I will never go there again. I wouldn't recommend this place to anyone ever. The mistake was on their end they got my registration and certificate of title filed under my current address and my loan under my old address that I haven't lived in in 2 years. They found out the problem when it was too late. I bought a car from them before and paid the car off it was mine at the time of trade. I had no problem making the payments and when I hadn't received anything from them I kept calling and was told not to worry they will get to you in July. Well that didn't happen and just to get someone on the phone after the deal is done is terrible. I don't see the sales rep on the list his name was Shannon but the manager that screamed at me is listed. More

Postive Experience I really hate going into dealerships, but I had a very positive experience at Mt. Ephraim. Dan Swartz was professional, friendly and attentive. Thank I really hate going into dealerships, but I had a very positive experience at Mt. Ephraim. Dan Swartz was professional, friendly and attentive. Thank you Mt. Ephraim. More

Best car buying experience After totaling my '04 Passat of 3 years, I was really skeptical about buying a car. I started to fall in love with Kia Optimas and was determined to p After totaling my '04 Passat of 3 years, I was really skeptical about buying a car. I started to fall in love with Kia Optimas and was determined to purchase one. It just so happen that the dealership 5 minutes from my house has a beautiful 2013 for sale. The sticker was out of my budget but the online price was. I was able to get the car for the online price. Joe Fab was the best!!! My mom loved him! He is definitely the most down to earth sales man I have ever met! I'm referring everyone to Joe Fab at the Mt. Ephraim Auto Group! More

pleasant The buying process was very pleasant. We were able to get the deal we wanted with limited haggling. Our salesman John Labarca was genuine which was a The buying process was very pleasant. We were able to get the deal we wanted with limited haggling. Our salesman John Labarca was genuine which was a nice change of pace from the normal car salesman who just want to make a sale no matter what. More

Good experience My husband and I had a good experience at Mt. Ephraim Dodge this past weekend. John spent a great deal of time with us working to get us a number tha My husband and I had a good experience at Mt. Ephraim Dodge this past weekend. John spent a great deal of time with us working to get us a number that worked for us without ever making us feel pressured. I would definitely go back. More

Amazing experience From the minute I walked through the door until I drove off in my new car... Steve Folbaum was amazing to work with and made the process enjoyable. From the minute I walked through the door until I drove off in my new car... Steve Folbaum was amazing to work with and made the process enjoyable. More

Great Dealership. Salesman was excellent. Straightforward salesman, Steve Folbaum, very knowledgeable about the vehicle we were interested in. Made the vehicle we wanted priced right for our Straightforward salesman, Steve Folbaum, very knowledgeable about the vehicle we were interested in. Made the vehicle we wanted priced right for our budget. We would definitely buy again. More

It took forever but I love my new truck Everyone was very nice. Some people kept on asking me if I was alright and or course I was, I was getting a new truck. Everyone was very nice. Some people kept on asking me if I was alright and or course I was, I was getting a new truck. More