Mt. Ephraim Chrysler Dodge

Alex the mgr Alex is the best general mgr of any dealership and the sales people were awesome. I've now bought my second vehicle here and will always be back Alex is the best general mgr of any dealership and the sales people were awesome. I've now bought my second vehicle here and will always be back More

Sales Department wants nothing to do with you after the sale I should have trusted my gut feeling and walked away in the first 5 minutes. First impressions went like this: After greetings and introductions, the I should have trusted my gut feeling and walked away in the first 5 minutes. First impressions went like this: After greetings and introductions, the salesman’s first questions are “How much are you looking to spend?” then “How much can you afford?”. I said, let’s first see if there’s anything I want to buy. To make a long story short, the one we settled on came from their other lot in Cherry Hill. We ended up having to come back the following Saturday at noon. Of course Dennis the salesman called us at 10:30am to make sure we remembered our appointment. I could tell he was chomping at the bit to make the sale. He called us again at 11:45am to make sure we were still on our way. While signing all the paperwork, Dennis said “By the way, the dealership only got a single key when they received the car”. I said a second key is a MUST and would be a deal breaker if not. He agreed and said he would take care of it. Since that day, he hasn’t returned a single phone call. After 3 weeks, I proceeded to contact his manager. I expressed my disappointment with Dennis not returning my phone calls and the importance of a second key. He initially told me the deal was done and the dealership is under no obligation to give me another key. Later that day, Allen called me back and said he would talk to the maintenance shop about making a valet key and he would call me back Monday morning. Here it is Thursday, no call back. I went in to pick up the tags today. When I walked in the door Allen & I made eye contact from across the showroom floor. He quickly turned and walked in the opposite direction. I stood there thinking “Really? If they act like this over a key, what would they do over something more serious?”. Positive notes: Every time I called there, the ladies that answer the phones were always very cheerful and pleasant to speak to. Everyone also spoke very clear English, I never encountered any type of language barrier. As for the vehicle, I’m very happy with it. I’m satisfied with the price I paid, it was a fair deal. Lucky for me, a New Car Warranty means I can take it to ANY dealer for service. More

Wonderful experience here. We went all over looking for a good deal for the car we wanted. Stanley was a great salesman to work with and We will be coming back the next time we We went all over looking for a good deal for the car we wanted. Stanley was a great salesman to work with and We will be coming back the next time we need a car. It was a pleasure working with him and the rest of the guys here. More

Great service Got a great deal from Dan Deluke. Stop up and see him. Awesome customer service quick response and extensive product knowledge. Thanks again.. Jaime o Got a great deal from Dan Deluke. Stop up and see him. Awesome customer service quick response and extensive product knowledge. Thanks again.. Jaime ortiz More

Internet Price Scam Contacted Mt Ephraim concerning a 2016 Ram 2500 Tradesman which was listed on their website for $28,950. It was sitting there for 720+ days!!!! I to Contacted Mt Ephraim concerning a 2016 Ram 2500 Tradesman which was listed on their website for $28,950. It was sitting there for 720+ days!!!! I told them that I was ready to come down and that all they had to do was confirm that the price of the vehicle was as advertised. Zach and Joe from the Internet Sales team would not confirm the advertised price nor provide a price over the phone. I was in contact with Frankie, but he was AWOL as well. The whole experience was disappointing and shady as xxxx . Stay away!!!! More

Come here first. Good service. No hassle. No games. They wanted to make the deal and gave us several options. We weren't pressured or harassed. We would buy from them Good service. No hassle. No games. They wanted to make the deal and gave us several options. We weren't pressured or harassed. We would buy from them again. More

My experience excellent I found that Mount Ephraim Dodge was the place for us Bobby Roustas was very friendly and very knowledgeable he made our experience at Ephraim Dodge a I found that Mount Ephraim Dodge was the place for us Bobby Roustas was very friendly and very knowledgeable he made our experience at Ephraim Dodge a good one he was helpful and I would recommend them thank you again Bobby for making it a pleasant experience I would read it a 5👍 More

Great guys to work with. All the guys are great to work with. Drove an hour and was well worth my time. Would buy another vehicle from them no doubt. Stanley Garcia was my sal All the guys are great to work with. Drove an hour and was well worth my time. Would buy another vehicle from them no doubt. Stanley Garcia was my salesman. Got me a great deal. Thanks again for everything! More

Sales Rep was very resourceful and helpful I like the quality in service by the sales rep. He took his time in explaining the entire process. His knowledge in how to navigate the process is sup I like the quality in service by the sales rep. He took his time in explaining the entire process. His knowledge in how to navigate the process is superb. More

Helpful, excellent service, friendly Got what I could with what my score was and very helpful, knowledgeable staff. Very friendly and helpful with what I wanted. Ed had a great personalit Got what I could with what my score was and very helpful, knowledgeable staff. Very friendly and helpful with what I wanted. Ed had a great personality. More